FITNESS CENTER SOFTWARE
Complete software that handles everything from lead follow-up and scheduling to billing and payment collection
Core features
Do more in less time
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Recover up to 19% more revenue for your gym

INTEGRATED BILLING SYSTEM — PROVEN TO WORK

Don’t let payments stand between you and your members. With our integrated billing and payment processing, you get a proven system with a team of experts that work on your behalf to professionally collect payments and manage membership agreements.

On average, fitness businesses recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.

  • In-house professional call center
  • Delinquency management program
  • Full contract administration
  • Real-time reporting

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Keep classes full

FITNESS CENTER SCHEDULING. EASY FOR MEMBERS. EASY FOR YOU.

From personal training sessions to group classes, whatever class type and schedule, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your website and in the member app.

  • Capacity controls allow you to easily manage class size
  • Waitlists drive demand and keep classes full
  • Automated email and text reminders reduce no-shows

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Turn leads into members

LEAD FOLLOW-UP & MANAGEMENT

All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.

The follow-up is immediate and effectively moves the lead toward a trial or intro class.

  • Online lead capture forms
  • Done-for-you templates
  • Automated workflows
  • Sales management tools

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Safe, secure, contactless

QUICK CHECK-IN WITH MEMBER APP

Fast, safe contactless check-in drives instant, real-time reporting. Attendance is tracked for you, so you can focus on greeting your members and building relationships.

  • Members scan the barcode upon check-in or check-in ahead of time on their phone
  • Push notifications, announcements, and social media integration amplify member engagement and retention
  • On-screen messages let members know about new classes and membership renewals
  • Built-in notifications and alerts

INSTANT SCHEDULE UPDATING
Fast and simple
Need to make a schedule change? Make it once; changes are automatically pushed to your gym’s website and member app.
REPORTING
Insights for smart decision-making
Manage like a pro with detailed reports on finances, enrollment, and attendance.
EMAIL MARKETING & COMMUNICATION
Keep members engaged & informed
Perfect for special announcements, lead follow-up, membership renewal, appointment reminders, and more.
TEXT MESSAGING
SMS marketing made easy
Send mass text messages to members and leads to strengthen communication, enrollment, and retention.
MEMBER PORTAL
Everything in one spot
Members can shop products online, manage their account, stream recorded classes, share social posts, and more.
MARKETPLACE
Integrated online store
Sell gear, apparel, memberships, and more in the Member Portal Marketplace.
MEMBERASSIST
MOBILE APP
Integrated with member management software
The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.
AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
PEOPLE FIRST
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
SERVICE-OBSESSED
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service. Always.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
FLEXIBLE & EASY-TO-USE SOLUTIONS
Get the tools & people you need to grow & thrive
Our pricing plans
Software & services fit for your business
STARTER
$69
per month*

Up to 2 Users
Funding Frequency: 1 x Month
  • Inbound Call Center
  • Pay by Phone & Online Portal
  • Delinquency Emails & Texts
  • Limited Chargeback Management
  • Online Membership Sign-ups
  • Belt & Skills Tracking
  • Reports & Dashboards
  • Marketing Toolkits (Flyers, Online Ads)

PRO
$129
per month*

Up to 10 Users
Funding Frequency: Weekly

Everything in Starter, plus:

  • Full Contract Management
  • Complete Delinquency Management
  • Online Class Reservation & Lead Capture
  • Member Portal with Online Sign-Up
  • Marketplace
  • Attendance Tracking
  • Kiosk Check-In
  • Marketing Module with Email Templates

ELITE
$199
per month*

Unlimited Users
Funding Frequency: Rapid

Everything in Starter and Pro, plus:

  • Member App
  • Member Texting Capability
  • 400 Texting Credits
  • Concierge Software Set-Up
  • Business Consultation – 1 Per Month

OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
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