SOLUTIONS DESIGNED WITH YOU IN MIND
Whether you’re the owner of a growing martial arts studio or an aspiring fitness professional taking the leap to begin your own business—Member Solutions products can be tailored to you.
BILLING SERVICES
Increase profits and cash flow with the backing of our dedicated team of billing professionals. Our proven, proprietary billing system delivers member payments on time. Every time. Like clockwork.
CORE FEATURES
- Inbound, U.S.-based professional call center
- Interactive Voice Response (IVR) phone payment system
- EFT and credit card processing
- Flexible member billing dates
- Real-time financial reporting
- Contract administration and management of terms
- Online member portal
- Past-due account/delinquency management program
MEMBER MANAGEMENT SOFTWARE
Get your school or gym running like the powerhouse it was meant to be. Our all-in-one software handles everything from lead follow-up and scheduling, to billing and payment collection.
CORE FEATURES
- Integrated billing system
- Online class scheduling and booking
- Capacity controls and waitlisting
- Lead follow-up and management
- Contactless check-in and attendance tracking
- Email marketing and communication
- Member portal with online marketplace
- Text messaging
WEBSITES & MARKETING TOOLS
All-in-one websites and business-growing marketing kits to generate leads and grow your member base.
CORE FEATURES
- Website designs proven to convert
- Responsive, SEO-optimized, customized to your brand
- Seasonal print marketing materials for lead generation
- Ongoing business tips and guidance from industry leaders
EVENT REGISTRATION SOFTWARE
Promote and run successful events with our simplified event registration solution.
CORE FEATURES
- Customizable forms
- Secure online payments
- Marketing and automation
- Flexible pricing functionality
- Conditional form logic
- Capacity control
- Waitlisting
- Digital waivers and eSignature
BUSINESS-BUILDING BLOG
Ongoing guidance and tips
Stay in the know with the latest news, helpful hints, and proven business strategies.
CLIENT SOLUTIONS FACEBOOK GROUP
Daily inspiration and ideas
Inspiration, ideas, and success tips from a growing client community.
RESOURCE CENTER
Your go-to for business guidance
Videos, guides, templates, checklists, and more.
GET 1:1 GUIDANCE
We’re always here for you
With a combined 30+ years of experience, our Client Success Managers are here to guide you throughout the life of your account.
EDUCATIONAL WEBINARS
Live business guidance
Free live webinars cover the topics critical to your business — from lead generation and membership selling, to engagement and retention.
PRODUCT SUPPORT TEAM
Real, live support when you need it
Need a refresher on the software or a walk-through of a specific feature? Count on our experienced Product Support Team to guide you and answer your questions.
MEMBERASSIST
MOBILE APP
Integrated with member management software
A member app means instant connection with your school or gym — and more class bookings. Features like the ability to view your class schedule in real-time, book/cancel a class, and join a waitlist give members complete, round-the-clock class management on their phone. Check-in is quick and contactless, too – members scan the barcode on their phone upon check-in or check-in ahead of time.
AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
PEOPLE FIRST
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
SERVICE-OBSESSED
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
FLEXIBLE & EASY-TO-USE SOLUTIONS
Get the tools & people you need to grow & thrive
Our pricing plans
Software & services fit for your business
STARTER
$69
per month*
Up to 2 Users
Funding Frequency: 1 x Month
- Inbound Call Center
- Pay by Phone & Online Portal
- Delinquency Emails & Texts
- Limited Chargeback Management
- Online Membership Sign-ups
- Belt & Skills Tracking
- Reports & Dashboards
- Marketing Toolkits (Flyers, Online Ads)
PRO
$129
per month*
Up to 10 Users
Funding Frequency: Weekly
Everything in Starter, plus:
- Full Contract Management
- Complete Delinquency Management
- Online Class Reservation & Lead Capture
- Member Portal with Online Sign-Up
- Marketplace
- Attendance Tracking
- Kiosk Check-In
- Marketing Module with Email Templates
ELITE
$199
per month*
Unlimited Users
Funding Frequency: Rapid
Everything in Starter and Pro, plus:
- Member App
- Member Texting Capability
- 400 Texting Credits
- Concierge Software Set-Up
- Business Consultation – 1 Per Month
*Monthly Access Fee does not include merchant account payment processing and full-service billing processing costs.
OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
Jason Reilly
Owner of East Coast Martial Arts Institute
“I started with Member Solutions with no students… and was able to grow my business exponentially. In all my years of searching, I haven’t found another company that does even half the job of Member Solutions.”
Debbie Vallejos
Vallejos Taekwondo Academy
“Great service for the past 25 plus years.”
Larry Zahand
Zahand’s Martial Arts
“Since I’ve been a client of Member Solutions, my business has quadrupled! You have to be with a good billing company like Member Solutions. They take care of your business for you, so you don’t have to do it yourself.”
TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
