Increase profits and cash flow with the backing of our dedicated team of billing professionals. Our proven, proprietary billing system delivers member payments on time. Every time. Like clockwork.
Inbound, U.S.-based professional call center
Interactive Voice Response (IVR) phone payment system
EFT and credit card processing
Flexible member billing dates
Real-time financial reporting
Contract administration and management of terms
Online member portal
Past-due account/delinquency management program
MEMBER MANAGEMENT SOFTWARE
Get your school or gym running like the powerhouse it was meant to be. Our all-in-one software handles everything from lead follow-up and scheduling, to billing and payment collection.
Integrated billing system
Online class scheduling and booking
Capacity controls and waitlisting
Lead follow-up and management
Contactless check-in and attendance tracking
Email marketing and communication
Member portal with online marketplace
WEBSITES & MARKETING TOOLS
All-in-one websites and business-growing marketing kits to generate leads and grow your member base.
Website designs proven to convert
Responsive, SEO-optimized, customized to your brand
Seasonal print marketing materials for lead generation
Ongoing business tips and guidance from industry leaders
EVENT REGISTRATION SOFTWARE
Promote and run successful events with our simplified event registration solution.
Secure online payments
Marketing and automation
Flexible pricing functionality
Conditional form logic
Digital waivers and eSignature
Ongoing guidance and tips
Stay in the know with the latest news, helpful hints, and proven business strategies.
CLIENT SOLUTIONS FACEBOOK GROUP
Daily inspiration and ideas
Inspiration, ideas, and success tips from a growing client community.
Your go-to for business guidance
Videos, guides, templates, checklists, and more.
GET 1:1 GUIDANCE
We’re always here for you
With a combined 30+ years of experience, our Client Success Managers are here to guide you throughout the life of your account.
Live business guidance
Free live webinars cover the topics critical to your business — from lead generation and membership selling, to engagement and retention.
PRODUCT SUPPORT TEAM
Real, live support when you need it
Need a refresher on the software or a walk-through of a specific feature? Count on our experienced Product Support Team to guide you and answer your questions.
Integrated with member management software
A member app means instant connection with your school or gym — and more class bookings. Features like the ability to view your class schedule in real-time, book/cancel a class, and join a waitlist give members complete, round-the-clock class management on their phone. Check-in is quick and contactless, too – members scan the barcode on their phone upon check-in or check-in ahead of time.
AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
*Monthly Access Fee does not include merchant account payment processing and full-service billing processing costs.
OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
Owner of East Coast Martial Arts Institute
“I started with Member Solutions with no students… and was able to grow my business exponentially. In all my years of searching, I haven’t found another company that does even half the job of Member Solutions.”
Vallejos Taekwondo Academy
“Great service for the past 25 plus years.”
Zahand’s Martial Arts
“Since I’ve been a client of Member Solutions, my business has quadrupled! You have to be with a good billing company like Member Solutions. They take care of your business for you, so you don’t have to do it yourself.”
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