About Member Solutions
In 1991, we formed Member Solutions based on the idea that relationships are at the heart of every business success.
By prioritizing PEOPLE in our billing system, we unlocked a path for martial artists and fitness pros to thrive in their passion—while achieving financial success. Through the years, with thousands of leaders on board, we swiftly evolved to provide member management software solutions.
Today, we offer a complete member management and delinquency management platform designed to help membership businesses of all shapes and sizes reach peak operational efficiency—and accelerate their cash flow. From the very first member enrollment to the pinnacle of their achievements, we’re honored to be a part of the journey.
The Values We Live By
People First — Rooted in our foundation since 1991, we are unwavering in our commitment to prioritizing people above all else.
Positivity & Passion — Our genuine love for what we do fuels our mission to provide membership businesses with the time-savings and business-growing solutions they deserve.
Service Excellence — Elevating service standards is not just a goal; it’s our daily commitment to ensuring exceptional experiences.
Live, By-Your-Side Human Support — Aligned with our ‘people first’ ethos, you’ll always get a real live person when you call or chat in, eager to help you and support you.
Our Team
Todd Blyth
PRESIDENT
Ryan McCandless
PRODUCT MANAGER
Alicia Gontarek
DIRECTOR OF RESEARCH & DEVELOPMENT
Annette McCleary
ACCOUNT LIAISON
Amith Nanayakkara
OPERATIONS MANAGER
Asanka Wilvala
ACCOUNT LIAISON
Vanessa Lewis
BILLING OPERATIONS MANAGER
Avery Leary
SOFTWARE SALES SPECIALIST
Alex Gerasimov
DIRECTOR OF SOFTWARE DEVELOPMENT
Bob Lever
SENIOR QA ANALYST
Cathy Beckstead
TRAINING & SUPPORT SPECIALIST
Joel MacDonald
FRONT END DEVELOPER
Chloe Manike
ACCOUNT LIAISON
Kristen Campbell
MARKETING MANAGER
Chris Griffith
SYSTEMS ENGINEER
Patrick Beckstead
ACCOUNT LIAISON
Dilen Keerthi
ACCOUNT LIAISON
Pete Simko
ACCOUNT LIAISON
Elmmer Marin
ACCOUNT LIAISON
Rishini Gunawardena
ACCOUNT LIAISON
Sachini Hemansa
ACCOUNT LIAISON
Shani Lee
ACCOUNT LIAISON
Shauntel Hingert
OPERATIONS TEAM LEAD
Slava Oleinik
IT SUPPORT SPECIALIST
Suzanne Pottie
SENIOR QA ANALYST