Billing Services for Membership Businesses
We take care of your membership billing, so you don't have to.
Proven to recover up to 19% more revenue for membership businesses
Proprietary Payment Technology + A Team of Billing All-Stars
- Higher member retention
- Fewer late and overdue payments
- Increased revenue and financial growth
- More time to dedicate to running your business
We’re an extension of your business
Billing Experts Working on Your Behalf
It’s like having your own full-functioning, back office for billing
Complete Membership Contract Administration
- Welcome emails and letters to members
- Interactive voice response phone payment system
- Customer portal
- Inbound call center
Maximizes member retention & renewals
Delinquency Management Program
Keep members longer with a strong billing system that enhances your customer experience. Our billing experts will help you spot and recover missed payments quickly, resolve financial disputes to preserve relationships, prevent member cancellations, and increase member loyalty and renewals. Our delinquency management program includes:
- Outbound calls
- Late payment email notices
- Late payment text reminders
- Automated calls that connect to an interactive voice response phone payment system and live agents
Rapid Funding
Need your money quicker? Choose from monthly, weekly, or daily funding.
Real-Time Billing & Reporting
You’ll always know where your money’s at — and how much has been collected to the minute.
Flexible Servicing Options
Full-service billing management? Software? Both? Choose what’s right for your business with mix-and-match, customizable servicing options.
100% Funding Accurancy
Rest assured you’ll receive payment of collected funds on your funding date on time, every time.
Servicing Your Way
You have complete control over how you’d like our billing experts to manage your member accounts.
Flexible Member Billing
Bill your members when and how you’d like. Our flexible system allows you to receive recurring payments, reconcile, and manage payments at any frequency.
Business Management Software
Integrated with full-service member billing
Operate at peak efficiency with Member Manager software and our full-service member billing solution. The software and proprietary payment system work together to increase collections and revenue capture. Enter your membership agreements once into the software and that information flows to our full-service billing solution. Data syncs daily to ensure all account and contract activity is up to date.
At Our Core, We’re Here For You
People First
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
Flexible To Fit In Your Needs
Live Person Support — Always
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
Service-Obsessed
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
Positive & Passionate
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
Social Proof & Testimonials
Trusted by Thousands of Studios, Schools & Clubs
Millions of payments processed annually
Thousands of active organizations
Millions of members managed through our platform
