Core features
Do more in less time
Recover up to 19% more revenue for your martial arts school
INTEGRATED BILLING SYSTEM — PROVEN TO WORK
Don’t let collecting payments sabotage your student-teacher relationship. With our integrated system, you get a proven, proprietary billing program, along with a team of experts that work on your behalf to professionally collect payments and manage student membership agreements — so you don’t have to.
On average, schools recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.
- In-house professional call center
- Delinquency management program
- Full contract administration
- Real-time reporting
Keep classes full
CLASS SCHEDULING & BOOKING. EASY FOR STUDENTS. EASY FOR YOU.
From kids martial arts to fitness kickboxing to personal training, whatever class type and schedule you need, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your school’s website and in the member app.
- Capacity controls allow you to easily manage class size
- Waitlists drive demand and keep classes full
- Automated email and text reminders reduce no-shows
Turn leads into long-term students
LEAD FOLLOW-UP & MANAGEMENT
All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.
The follow-up is immediate and effectively moves the lead toward a trial or intro class.
- Online lead capture forms
- Done-for-you templates
- Automated workflows
- Sales management tools
Safe, secure
CONTACTLESS CHECK-IN & ATTENDANCE TRACKING
Simplify your front desk with fast, safe contactless check-in. Attendance is instantly tracked upon check-in.
- Students scan the barcode upon check-in or check-in ahead of time on their phone
- Belt testing requirements and skills specific to your school or dojo are tracked for you
- Attendance reports can be run at any time for up-to-date belt progression and skills tracking
REAL-TIME REPORTING
Never in the dark
Know exactly how much student tuition is collected at any time.
ONLINE SIGN-UP & RENEWAL
No more paper trails
Have students quickly activate or renew a membership online.
EMAIL MARKETING & COMMUNICATION
Keep communication strong
Perfect for special offer announcements, lead follow-up, membership renewal, appointment reminders, and more.
TEXT MESSAGING
SMS marketing made easy
Send mass text messages to students and leads to strengthen communication, enrollment, and retention.
MEMBER PORTAL
Everything in one spot
Members can shop products online, manage their account, stream recorded classes, share social posts, and more.
MARKETPLACE
Integrated online store
Sell gear, apparel, memberships, and more in the Member Portal Marketplace.
MEMBERASSIST
MOBILE APP
Integrated with member management software
The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.
AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
PEOPLE FIRST
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
SERVICE-OBSESSED
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service. Always.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
FLEXIBLE & EASY-TO-USE SOLUTIONS
Get the tools & people you need to grow & thrive
Our pricing plans
Software & services fit for your business
STARTER
$69
per month*
Up to 2 Users
Funding Frequency: 1 x Month
- Inbound Call Center
- Pay by Phone & Online Portal
- Delinquency Emails & Texts
- Limited Chargeback Management
- Online Membership Sign-ups
- Belt & Skills Tracking
- Reports & Dashboards
- Marketing Toolkits (Flyers, Online Ads)
PRO
$129
per month*
Up to 10 Users
Funding Frequency: Weekly
Everything in Starter, plus:
- Full Contract Management
- Complete Delinquency Management
- Online Class Reservation & Lead Capture
- Member Portal with Online Sign-Up
- Marketplace
- Attendance Tracking
- Kiosk Check-In
- Marketing Module with Email Templates
ELITE
$199
per month*
Unlimited Users
Funding Frequency: Rapid
Everything in Starter and Pro, plus:
- Member App
- Member Texting Capability
- 400 Texting Credits
- Concierge Software Set-Up
- Business Consultation – 1 Per Month
OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
Larry Zahand
Owner of Zahand’s Martial Arts
“Since I’ve been a client of Member Solutions, my business has quadrupled! They take care of the billing for you, so you don’t have to do it yourself.”
Steve Giroux
Owner of Giroux Bros. Martial Arts
“This software saves me at least 10 hours a week on the admin side of running my business.”
Shane Nizzardo
Owner of Underground Fitness
“Other software companies have approached me. They all come with a higher price tag and don’t provide nearly as much as Member Solutions does.”
TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
