MARTIAL ARTS SOFTWARE

Simplify & Strengthen Your Business

Dozens of tools … one powerful software
Recover up to 19% more revenue for your martial arts school

INTEGRATED BILLING SYSTEM — PROVEN TO WORK

Don’t let collecting payments sabotage your student-teacher relationship. With our integrated system, you get a proven, proprietary billing program, along with a team of experts that work on your behalf to professionally collect payments and manage student membership agreements — so you don’t have to.

On average, schools recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.

  • In-house professional call center
  • Delinquency management program
  • Full contract administration
  • Real-time reporting
Keep classes full

CLASS SCHEDULING & BOOKING. EASY FOR STUDENTS. EASY FOR YOU.

From kids martial arts to fitness kickboxing to personal training, whatever class type and schedule you need, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your school’s website and in the member app.

  • Capacity controls allow you to easily manage class size
  • Waitlists drive demand and keep classes full
  • Automated email and text reminders reduce no-shows
Turn leads into long-term students

LEAD FOLLOW-UP & MANAGEMENT

All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.

The follow-up is immediate and effectively moves the lead toward a trial or intro class.

  • Online lead capture forms
  • Done-for-you templates
  • Automated workflows
  • Sales management tools
Maximizes member retention & renewals

DELINQUENCY MANAGEMENT PROGRAM

Keep members longer with a strong billing system that enhances your customer experience. Our billing experts will help you spot and recover missed payments quickly, resolve financial disputes to preserve relationships, prevent member cancellations, and increase member loyalty and renewals. Our delinquency management program includes:
  • Outbound calls
  • Automated calls that connect to an interactive voice response phone payment system and live agents
  • Late payment email notices
  • Late payment text reminders
REAL-TIME REPORTING

Never in the dark

Know exactly how much student tuition is collected at any time.

EMAIL MARKETING & COMMUNICATION

Keep communication strong

Perfect for special offer announcements, lead follow-up, membership renewal, appointment reminders, and more.

MEMBER PORTAL

Everything in one spot

Members can shop products online, manage their account, stream recorded classes, share social posts, and more.

ONLINE SIGN-UP & RENEWAL

GNo more paper trails

Have students quickly activate or renew a membership online.

TEXT MESSAGING

SMS marketing made easy

Send mass text messages to students and leads to strengthen communication, enrollment, and retention.

MARKETPLACE

Integrated online store

Sell gear, apparel, memberships, and more in the Member Portal Marketplace.

MEMBERASSIST

MOBILE APP

Integrated with member management software

The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.

MemberAssist-App-1-1

People Matter Most

Everything we do is guided by these core values:

PEOPLE FIRST

 

Since our start in ’91, this founding principle drives all we do. Put people first; success will follow.

POSITIVE & PASSIONATE
 

We’re passionate about delivering solutions that give you the time-savings and freedom you deserve.

SERVICE-OBSESSED

 

Delivering knock-your-socks-off, exceptional service each and every day is at the heart of everything we do.

REAL PEOPLE SUPPORT — ALWAYS
 

With us, you’ll always get a live person by phone, email, or chat. Real people that are happy to help support you and your business.

FLEXIBLE SOLUTIONS TO FIT YOUR NEEDS
 

No cookie cutter approach here. Our products can be tailored to your unique business needs. 

Our Clients Say It Best ...

Thousands of business leaders partner with us to make it easier to grow & manage their member communities

"We always appreciate the great support team, new consistent upgrades and the friendly team who listen to our needs and requests. This system has helped Karate Kids run a much-improved business."
Alesia DeSistoDawn Barnes Karate Kids
"Member Solutions have made it easy to run a business, especially one that’s brand new. The software looks very intimidating at first as there are a multitude of widgets. But Member Solutions have an assigned trainer to go over all the widgets of the software and even allows us to personalize how we make our contracts, student roster with our own belt ranking system. Collecting payments from our students has been made easy."
Mark RamosMark Ramos Academy
“Simply put, high quality service all the way around.”
Ruben Rowell, JrExtreme Power Gym
“We have been using Member Solutions for over 10 years and have been consistently pleased with the service we have received. All of the employees that we have spoken with are wonderful and helpful.”
Fiona ShawThe Tama Dojo
“Great service for the past 25 plus years!”
Debbie VallejosVallejos Tae Kwon Do
“Since I’ve been a client of Member Solutions, my business has quadrupled! You have to be with a good billing company like Member Solutions. They take care of your business for you, so you don’t have to do it yourself.”
Larry ZahandZahand’s Martial Arts
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Trusted by Martial Arts Businesses for 30+ Years

1,000s of martial arts schools rely on us to simplify the management of their growing businesses.

SIMPLE SOLUTIONS

to strengthen your martial arts business

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