Billing – Fitness

Fitness Club Billing Software & Services

More than just software, billing services give you the freedom to make a bigger impact with your fitness programs. 

How Billing Services Benefit Your Fitness Business

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Consistent Cash Flow
Better Member Relationships Icon
Better Member Relationships
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Grow Renewals & Referrals
Unique Financial Flexibility Icon
Strong Financial Management
Uncompromised Security icon
Uncompromised Security

Reliable Cash Flow to Fund Growth

Recovering just 1 monthly payment of $75 results in $900 in extra annual revenue.

To grow, you need cash to invest in your business. We deliver more consistent revenue than software automation alone because our agents work one-on-one with members to resolve billing issues and keep payment info up-to-date. 

The result? You can invest in your business with confidence. 

Better Member Relationships

Strengthen your gym’s brand and member retention through excellent, people-focused service. 

Your members will appreciate having responsive, friendly representatives to help them manage payments, update account information, and answer questions about your policies. 

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Saving Time and Money

Saving just 5 hours/week on billing and collections will save your business $3,900/year. 


Spend your hard-earned dollars as efficiently as possible. Outsourcing payment recovery to a billing company is cheaper and more effective than paying part-time or in-house staff. When you’re not distracted by billing and collections tasks, you can focus on attracting new members and providing great fitness training.

More Renewals and Referrals

Billing services help you eliminate needless cancellations from credit card declines. By keeping payments on track, you can improve member retention, increase renewals, and encourage more referrals. Happy members love telling their friends about their favorite place to work out. 

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Better Financial Management

On average, Member Solutions clients collect 15% more revenue than businesses that rely solely on billing software.

Ready to feel confident in your fitness business’s financial future? Personal outreach from trained billing professionals is the most effective way to keep membership payments on track. You’ll rest easier knowing your billing accounts are being managed by seasoned financial pros. By removing the burden of collection tasks from your staff, you’ll save time, increase revenue, and improve retention.

Our Fitness Billing Services Include All You Need to Grow

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Membership Billing & Payment Collection

We do it all, so you don’t have to. We’ll manage all the financial and housekeeping tasks associated with your member accounts. From chargebacks to account updates to collection efforts, you’ll regain freedom, confidence, and energy you can put back into your business. Learn More »

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EFT & Credit Card Processing

In addition to accepting secure payments via credit card and direct bank transfer, we’ll help you manage financial transactions like chargebacks and refunds. Learn More »

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Online Member Portal & Live Support

Our convenient online member portal and automated phone system give members the ability to manage their payments and billing details any time, any where. Plus, our friendly customer service experts are always ready to help with questions about billing policies, payment due dates, and more. Learn More »

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Membership Contract Management

You decide how to handle important contract details like renewals, freeze requests, refunds, and cancellations. We’ll help you maintain positive customer relationships while upholding the terms of your membership agreements. Learn More »

Financial Reporting

Get the data you need to manage your business with confidence. Easily track active members, recurring revenue, and accounts receivable to get a clear picture of your club’s financial health. Learn More »

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Flexible Payment Dates

Set a custom payment schedule for your business. Choose when and how often to bill your club members. Our flexible deposit schedule means you have access to cash whenever you need it. Learn More »

Data Security

Our PCI Level 1 certification means we can ensure full protection of your membership information, financial data, and transactions. Learn More »

We’re Dedicated to Supporting Your Fitness Community

Use our billing services to strengthen the relationships that drive your business growth.
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Custom Service Plans
Live Chat and Phone Support Icon
Live Chat & Phone Support
One on One Training Icon
One-on-one Training
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Automatic Alerts
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No Hidden Fees

Experience the Freedom to Grow with our Billing Services

When you partner with a billing company like Member Solutions, you get access to a full team of financial experts and customer service providers. We handle admin tasks so you can invest more time in your club, promoting fitness in your community, and providing excellent service to your members.

We Offer a Complete Gym Management Solution

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Fitness Business Software

Have a daily routine? Automate it with software. Get easy access to scheduling, attendance tracking, and marketing tools.

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Event Registration

Plan your next fitness event with our intuitive online registration software. Easily collect signups, accept payments, and track results. 


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Payment Processing

Want the lowest possible rates? We pass on the savings from our partnerships with industry-leading payment processing providers.

What Our Clients Say

Paul C.

“I like the ease / user friendliness about the software. It is very easy to navigate around to check reports etc. Love the customer care reps that come with it as well. Everyone is very nice and super helpful at Member Solutions. Great team and software!! Member Solutions is always trying to improve and evolve with the times.”

Paul C.

Jeffrey G.

“The software is easy to use. I am not very technical when it comes to computers and the software makes it easy for me to schedule and take one-time and recurring payments. The best part is that they call my delinquent customers for me! I have not made a delinquency call in 6 years as they do it for me.”

Jeffrey G.

Nick P.

“Searching and checking in for families is very easy. The staff is always a pleasure to speak with, very knowledgeable and patient when it comes to explaining things and answering questions for training and every day needs.”

Nick P.

Brett L.

“Easy to use and follow along with. Also they have great training to use the program with great follow up service.”

Brett L.

Chris C.

“Each time I speak with a representative, they are quick to help out and very knowledgeable. Their Premium Package is great. I don’t have to chase down students for payment or declined credit cards. MSI takes care of all of the billing for me, so I can just focus on my school and my students.”

Chris C.

Teresa L.

“I love that I can create events that my members can register for at their convenience. They can register online for events or purchase anytime day or night. My next favorite thing is I can copy and reuse any previous form I have created. This saves a massive amount of time.”

Teresa L.

Brett L.

“We use event manager for internal and external events in our business and it works great. I like the high degree of customizability for the variety of events, we like to put on. I also like that we can add pdf documents and flyers for download.”

Brett L.

Kellie K.

“As a small business we did everything via a phone call. As our business grew we needed a better system! Member Solutions made our life so much easier. I went from using a calendar and handwriting all party details to creating a custom, professional form for my customers to complete.”

Kellie K.

Kaela D.

“I love how this software allows you to promote events for all students. Not only does it keep the student base organized, but it also helps to up sell fun events!”

Kaela D.

Warren C.

“We started using Members Solution four years ago. It has improved our attendance to our basketball clinics, made it easy for campers to register, and saved us time in organizing our events. We have received tremendous feedback from our customers and the costumer service has been outstanding. It is a great value which has improved our business across the board.”

Warren C.
Head Coach

Peter T.

“With Member Solutions, I don’t have to worry about who is paying and who isn’t. I have the time to instruct great classes and build my business to what I want it to be.”

Peter T.
Owner and Chief Instructor

Sal Z.

“I would absolutely recommend Member Solutions to all Martial Arts and Fitness studios out there. You’ll get peace of mind knowing that the financial end of your business is being taken care of.”

Sal Z.
Owner and Senior Master Instructor

George D.

“If you need to collect money, you need to be with Member Solutions. Their full-service billing solution is second to none. My customers are more committed now than ever, which has improved retention for my facility.”

George D.
Owner & Coach

Steve G.

“Member Manager software saves me at least 10 hours a week on the administrative side of running my business. This allows me to focus on more important and productive tasks such as improving my systems and filling the classroom with new and excited white belts.”

Steve G.

Request a Free Consultation

Let us show you how Member Solutions can simplify and strengthen your business. 

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