FITNESS CLUB BILLING SERVICES & SOFTWARE
More than just software, billing services give you the freedom to make a bigger impact in the fitness community
HOW BILLING BENEFITS YOUR FITNESS BUSINESS
Recovering just 1 monthly payment of $75 results in $900 in extra annual revenue
RELIABLE CASH FLOW TO FUND GROWTH
To grow, you need cash to invest in your business. We deliver more consistent revenue because our team of billing experts works one-on-one with members to resolve billing issues and keep payment info up-to-date.
The result? You can invest in your business with confidence.
Skip the awkward conversations about payments
BETTER, STRONGER MEMBER RELATIONSHIPS
Don’t let payments get in the way of building solid member relationships. Instead, focus on being the leader, mentor, and teacher you were meant to be.
Your members will appreciate having responsive, friendly billing representatives to help them manage payments, update account information, and answer questions about your policies.
Greater growth from within
MORE RENEWALS & REFERRALS
Billing services help you eliminate needless cancellations from credit card declines. By keeping payments on track, you can improve member retention, increase renewals, and encourage more referrals. Happy members love telling their friends about their favorite place to work out.
Gain financial peace of mind
BETTER FINANCIAL MANAGEMENT
On average, Member Solutions clients enjoy 19% more revenue and lower delinquency rates than businesses that rely solely on billing software alone.
Personal outreach from trained billing professionals is the most effective way to keep membership payments on track. You’ll rest easier knowing your billing accounts are being managed by seasoned financial pros. By removing the burden of collection tasks from your staff, you’ll save time, increase revenue, and improve retention.
FITNESS CENTER SOFTWARE
Integrated with full-service member billing
AT OUR CORE, WE'RE HERE FOR YOU
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities
LORI MARIONI CEO & Co-Owner, Motion Wellness Center
CHARLENE CARROLLDexterity Fitness
SHANE NIZZARDOOwner Of Underground Fitness
Congratulations to DILEN — our Employee of the Quarter! Always willing to go above and beyond, Dilen has made a tremendous positive impact through his commitment to excellence in service. Thank you for living our company’s core values, Dilen! #EmployeeoftheQuarter #Rockstar https://t.co/JYPGJ2hspgRead More
Everybody put your hands together 👏 for the Employee of the Quarter. We’re thrilled to celebrate 🎉 RYAN 🎉 for being an amazing team player and living our company's core values. Thanks for all that you do, Ryan! #EmployeeOfTheQuarter #Rockstar https://t.co/XobI0NuBKrRead More
This quarter, we’re thrilled to celebrate TWO teammates for their remarkable dedication and tremendous impact. CONGRATULATIONS, 🎉SHAUNTEL🎉 and🎉KRISTEN C.🎉! Thank you for all that you do! #EmployeesOfTheQuarter #Rockstars https://t.co/lYO6VVo8kgRead More
EXCITING NEWS! 🎉 We're thrilled to announce Todd Blyth as our new President! Read the full press release here: #MemberSolutions https://t.co/Ywvmq4wvjYRead More
Happy 20-YEAR Anniversary to our superstar teammate, Kristen! We truly appreciate your dedication and thank you for all that you do for our team and clients. #WorkAnniversary #ThankYou https://t.co/I4TfOWN0PNRead More
TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS
SIMPLE, BUSINESS-GROWING SOLUTIONS
Fit your business to thrive