FITNESS CLUB BILLING SERVICES & SOFTWARE
More than just software, billing services give you the freedom to make a bigger impact in the fitness community
HOW BILLING BENEFITS YOUR FITNESS BUSINESS
Business-growing benefits
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Recovering just 1 monthly payment of $75 results in $900 in extra annual revenue

RELIABLE CASH FLOW TO FUND GROWTH

To grow, you need cash to invest in your business. We deliver more consistent revenue because our team of billing experts works one-on-one with members to resolve billing issues and keep payment info up-to-date.

The result? You can invest in your business with confidence.

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Skip the awkward conversations about payments

BETTER, STRONGER MEMBER RELATIONSHIPS

Don’t let payments get in the way of building solid member relationships. Instead, focus on being the leader, mentor, and teacher you were meant to be.

Your members will appreciate having responsive, friendly billing representatives to help them manage payments, update account information, and answer questions about your policies.

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Greater growth from within

MORE RENEWALS & REFERRALS

Billing services help you eliminate needless cancellations from credit card declines. By keeping payments on track, you can improve member retention, increase renewals, and encourage more referrals. Happy members love telling their friends about their favorite place to work out.

Billing-Fitness-Strong-Financial-Management

Gain financial peace of mind

BETTER FINANCIAL MANAGEMENT

On average, Member Solutions clients enjoy 19% more revenue and lower delinquency rates than businesses that rely solely on billing software alone.

Personal outreach from trained billing professionals is the most effective way to keep membership payments on track. You’ll rest easier knowing your billing accounts are being managed by seasoned financial pros. By removing the burden of collection tasks from your staff, you’ll save time, increase revenue, and improve retention.

RAPID FUNDING FOR YOUR BUSINESS
Get your funds — fast!

Choose from monthly, weekly, or daily funding. You’ll always have access to your money when you need it.

REAL-TIME REPORTING
Never in the dark
You’ll always know where your money’s at — and how much has been collected up to the minute.
100% FUNDING ACCURACY
On time. Like clockwork.
Rest assured you’ll receive payment of collected funds on your funding date on time, every time.
FLEXIBLE SERVICING
Get only what you need

Need full-service billing management? Software? Both? Choose what’s right for your fitness business with our mix-and-match, customizable servicing options.

CONTRACT MANAGEMENT
According to YOUR terms
Our team manages your member contracts, renewals, freeze requests, and more according to your terms and policies.
FLEXIBLE BILLING
Choose what works for your members

Bill your members when and how you’d like. Our flexible system allows you to receive recurring payments, reconcile, and manage payments at any frequency.

MEMBER MANAGER
FITNESS CENTER SOFTWARE
Integrated with full-service member billing

Operate your fitness center at peak efficiency with Member Manager software and our full-service member billing solution. The software and proprietary payment system work together to increase collections and revenue capture. Enter your membership agreements once into the software and that information flows to our full-service billing solution. Data syncs daily to ensure all account and contract activity is up to date.

AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
PEOPLE FIRST
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
SERVICE-OBSESSED
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
FLEXIBLE & EASY-TO-USE SOLUTIONS
Get the tools & people you need to grow & thrive
Our pricing plans
Software & services fit for your business
STARTER
$69
per month*

Up to 2 Users
Funding Frequency: 1 x Month
  • Inbound Call Center
  • Pay by Phone & Online Portal
  • Delinquency Emails & Texts
  • Limited Chargeback Management
  • Online Membership Sign-ups
  • Belt & Skills Tracking
  • Reports & Dashboards
  • Marketing Toolkits (Flyers, Online Ads)

PRO
$129
per month*

Up to 10 Users
Funding Frequency: Weekly

Everything in Starter, plus:

  • Full Contract Management
  • Complete Delinquency Management
  • Online Class Reservation & Lead Capture
  • Member Portal with Online Sign-Up
  • Marketplace
  • Attendance Tracking
  • Kiosk Check-In
  • Marketing Module with Email Templates

ELITE
$199
per month*

Unlimited Users
Funding Frequency: Rapid

Everything in Starter and Pro, plus:

  • Member App
  • Member Texting Capability
  • 400 Texting Credits
  • Concierge Software Set-Up
  • Business Consultation – 1 Per Month

*Monthly Access Fee does not include merchant account payment processing and full-service billing processing costs.

OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
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