OUR STORY

In 1991, we formed Member Solutions based on the idea that relationships are at the heart of every business success.

We believed that if we built a billing system that PUT PEOPLE FIRST, the opportunity for martial artists and fitness professionals to pursue their true passion of teaching and changing lives — while attaining financial success — would follow.

 

Before long, we were thrilled to find that 1,000s of business leaders agreed with us. So, with a growing community now counting on us, we got to work FAST!

Today, we offer a variety of software solutions and services to help membership businesses build strong member relationships and  communities.

 

From the very first conversation with your members, to the moment your members achieve their biggest goals, we want our solutions to help make every member experience the best it can be.

DRIVEN BY CORE VALUES

We want nothing more than for you to spend your time being the role model, coach, and instructor that you are meant to be!

PEOPLE FIRST

Since our start in '91, this  founding principle drives all we do.

POSITIVE & PASSIONATE

We’re thrilled to give membership businesses the time-savings and freedom they deserve through our solutions.

SERVICE-OBSESSED

Delivering knock-your-socks-off, exceptional service each and every day is our top priority.

LIVE SUPPORT — ALWAYS

You'll always get a real live human eager to help you and support you. 

30+

Years in Business

91.5%

Satisfaction Level

PCI-DSS

Level 1 Certified

100%

Funding Accuracy

THE TEAM

Todd Blyth
President

Vanessa Lewis
Billing Operations Manager

Alicia Gontarek
Director of Research & Development

Ryan McCandless
Product Manager

Amith Nanayakkara
Operations Manager

Alex Gerasimov
Director of Software Development

Annette McCleary
Senior Account Liaison

Chishini Silva
Account Liaison

Dilen Keerthi
Account Liaison

Bob Lever
Senior QA Analyst

Chloe Manike
Account Liaison

Joel MacDonald
Front End Developer

Cathy Beckstead
Training  & Support Specialist

Chris Griffith
Systems Engineer

Kristen Campbell
Marketing Manager

Loretta Chandiram
Account Liaison

Patrick Beckstead
Account Liaison

Pete Simko
Team Lead

Rishini Gunawardena
Account Liaison

Sierra Kovacik
Client Success Representative

Sachini Hemansa
Account Liaison

Slava Oleinik
IT Support Specialist

Shauntel Hingert
Account Liaison

Suzanne Pottie
Senior QA Analyst

Be a Hero

Together, we inspire growth, so you can be the hero for the people that matter most — your members, staff, friends, and family.

ABOUT MEMBER SOLUTIONS

Committed to your success
WHO WE ARE
‘People-first’ has been our driving principle since our start in 1991. Our team is made up of service-minded warriors that are committed to making your job easier and helping your business thrive.
 
 
WHAT DRIVES US

We’re passionate about the time-savings and freedom our solutions provide, so that martial artists and fitness professionals can pursue their true passion of teaching, training, and changing lives.

OUR COMMITMENT

Delivering simple, business-growing solutions to martial arts and fitness businesses — backed by dependable, by-your-side service.

SIMPLE, BUSINESS-GROWING SOLUTIONS

Fit for your business to thrive.