35 Years. 11,000+ Schools.
One Job: Handle the Billing.
We started in 1991 with a simple idea: martial arts school owners and fitness studio operators should be teaching classes — not chasing payments. Three and a half decades later, that's still the only thing we do.
How We Got Here
In 1991, billing for a martial arts school meant handwritten receipts, checks in the mail, and hoping members paid on time. When a payment didn't come through, the school owner had two choices: track down the family themselves or let the money go.
Member Solutions was built to be the third option — a dedicated team that handles billing so the owner doesn't have to. Not software that sends automated reminders. A real team that picks up the phone, calls the bank, disputes chargebacks, and follows through until the money is recovered.
Over 35 years, we've worked with more than 11,000 schools and studios. We've billed through recessions, pandemics, and every payment technology shift from paper checks to ACH to mobile wallets. The technology has changed. The job hasn't: get the school owner paid, keep it professional, and never make them have the awkward money conversation.
We've been doing this a long time. We're good at it. And we'd rather be honest than waste your time.
Why a Team, Not Just Software
What billing software does
- Sends an email when a payment fails
- Retries the card a few times
- Gives you a dashboard to track what's overdue
- Leaves the rest to you
What our team does
- Calls the member personally — professionally, respectfully
- Contacts the bank and disputes chargebacks
- Tracks down alternate payment methods
- Follows through until the money is recovered
We have great software too — real-time dashboards, digital agreements, e-signatures, automated billing. But the software is the cockpit. Our team is the pilot.
Behind the Scenes
You may notice we don't plaster our team's faces all over the website. There's a reason for that.
Our team works behind the scenes in revenue recovery and collections — roles where discretion matters. They're the ones calling banks, disputing chargebacks, and having the professional conversations that get your money back. That work is more effective when it stays out of the spotlight.
What you will see: the results of their work. More revenue recovered, fewer failed payments, and zero awkward conversations at your front desk.
What Owners Say About Working With Us
Since I've been a client of Member Solutions, my business has quadrupled! They take care of your business for you, so you don't have to do it yourself.
It has helped me to save time, and concentrate on teaching and growing my students.
You'll get peace of mind knowing that the financial end of your business is being taken care of.
Get in Touch
Based in Hatboro, PA — serving schools and studios across the country.
Every Month You Wait Is Revenue You Lose
15-minute call. No pitch. We'll show you exactly how much revenue your business is leaving on the table — and what we'd do differently.