About Member Solutions

In 1991, we formed Member Solutions based on the idea that relationships are at the heart of every business success.

By prioritizing PEOPLE in our billing system, we unlocked a path for martial artists and fitness pros to thrive in their passion—while achieving financial success. Through the years, with thousands of leaders on board, we swiftly evolved to provide member management software solutions.

 

Today, we offer a complete member management and delinquency management platform designed to help membership businesses of all shapes and sizes reach peak operational efficiency—and accelerate their cash flow. From the very first member enrollment to the pinnacle of their achievements, we’re honored to be a part of the journey. 

The Values We Live By

People First — Rooted in our foundation since 1991, we are unwavering in our commitment to prioritizing people above all else.

 

Positivity & Passion — Our genuine love for what we do fuels our mission to provide membership businesses with the time-savings and business-growing solutions they deserve.

 

Service Excellence — Elevating service standards is not just a goal; it’s our daily commitment to ensuring exceptional experiences.

 

Live, By-Your-Side Human Support — Aligned with our ‘people first’ ethos, you’ll always get a real live person when you call or chat in, eager to help you and support you.

Our Team

Todd Blyth

PRESIDENT

Ryan McCandless

PRODUCT MANAGER

Alicia Gontarek

DIRECTOR OF RESEARCH & DEVELOPMENT

Annette McCleary

ACCOUNT LIAISON

Amith Nanayakkara

OPERATIONS MANAGER

Asanka Wilvala

ACCOUNT LIAISON

Vanessa Lewis

BILLING OPERATIONS MANAGER

Avery Leary

SOFTWARE SALES SPECIALIST

Alex Gerasimov

DIRECTOR OF SOFTWARE DEVELOPMENT

Bob Lever

SENIOR QA ANALYST

Cathy Beckstead

Cathy Beckstead

TRAINING & SUPPORT SPECIALIST

Joel MacDonald

FRONT END DEVELOPER

Chloe Manike

ACCOUNT LIAISON

KRISTEN CAMPBELL

Kristen Campbell

MARKETING MANAGER

Chris Griffith

SYSTEMS ENGINEER

Patrick Beckstead

ACCOUNT LIAISON

Dilen Keerthi

ACCOUNT LIAISON

Pete Simko

ACCOUNT LIAISON

Elmmer Marin

ACCOUNT LIAISON

Rishini Gunawardena

ACCOUNT LIAISON

Sachini Hemansa

ACCOUNT LIAISON

Shani Lee

ACCOUNT LIAISON

Shauntel Hingert

OPERATIONS TEAM LEAD

Slava Oleinik

IT SUPPORT SPECIALIST

Suzanne Pottie

SENIOR QA ANALYST