About Member Solutions
Our Story
In 1991, we formed Member Solutions based on the idea that relationships are at the heart of every business success. We believed that if we built a billing system that put people first, financial success would follow.
Before long, we were thrilled to find that thousands of businesses leaders agreed with us. So, with a growing community now counting on us, we got to work fast!
Today, we offer a variety of software solutions to help businesses build strong relationships online, in person, over the phone, and at events. From your very first conversation to the moment they achieve their biggest goals, we want our solutions to help make every member experience more memorable.
Keeping You Connected
Keeping you connected with your members means providing exceptional service and flexible, easy-to-use solutions. To do it, we need a team that’s innovative, passionate, service-obsessed, and resolutely dedicated.

Innovative
We use the latest technology to provide tools that are fun and easy to use.

Passionate
We get excited about finding the perfect solution to help you reach your goals.



Service-Obsessed
We build partnerships with our clients so we can address the unique needs of every business.

Dedicated
Our team members collaborate and challenge one another to always deliver the best solution.
Meet Our Team
Raman Haran
President
Gabrielle Kopan
Director of Operations
Brian Houy
Director of IT
Kristen Kercheval
Director of Sales & Marketing
Alicia Gontarek
Director of R&D
Ryan McCandless
Product Manager
More of Our Team
Sarah McGeehan
Client Success Manager
Monica Armes
Client Success Representative
Kristen Campbell
Marketing Manager
Vanessa Lewis
Senior Finance Specialist
Cathy Beckstead
Training & Support Specialist
Chris Griffith
System Engineer
Cheryl Mangum
Financial Operations Representative
Jessica Smith
Customer Service Specialist
Peter Simko
Customer Service Specialist
Annette McCleary
Customer Service Specialist
Alex Gerasimov
Director of Software Development
Robert Lever
Senior QA Analyst
Margo Stauffer
Risk Analyst
Luis Lopez
Billing Operations Associate
Justin Rivera
Training & Support Specialist
Amith Nanayakkara
Customer Service Manager
Samirah Crosby-Bey
Customer Service Specialist
Joel MacDonald
Front End Developer
Goutham Bommu
Back End Developer
Harikrishnan Manikandan
QA Analyst
Pahul Walia
Business Analyst
Join Our Team
We’re 100% committed to our core values: Service, Integrity, Respect and Passion. Do you have what it takes? We’re always looking for new individuals to join the MSI family. Apply today.
Our Partners
In addition to our software and billing services, you can choose from array of solutions in our partner ecosystem.







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