MARTIAL ARTS
SOFTWARE
Simplify & Strengthen Your Business
Dozens of tools … one powerful software
Recover up to 19% more revenue for your martial arts school
INTEGRATED BILLING SYSTEM — PROVEN TO WORK
Don’t let collecting payments sabotage your student-teacher relationship. With our integrated system, you get a proven, proprietary billing program, along with a team of experts that work on your behalf to professionally collect payments and manage student membership agreements — so you don’t have to.
On average, schools recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.
- In-house professional call center
- Delinquency management program
- Full contract administration
- Real-time reporting
Keep classes full
CLASS SCHEDULING & BOOKING. EASY FOR STUDENTS. EASY FOR YOU.
From kids martial arts to fitness kickboxing to personal training, whatever class type and schedule you need, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your school’s website and in the member app.
- Capacity controls allow you to easily manage class size
- Waitlists drive demand and keep classes full
- Automated email and text reminders reduce no-shows
Turn leads into long-term students
LEAD FOLLOW-UP & MANAGEMENT
All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.
The follow-up is immediate and effectively moves the lead toward a trial or intro class.
- Online lead capture forms
- Done-for-you templates
- Automated workflows
- Sales management tools
Maximizes member retention & renewals
DELINQUENCY MANAGEMENT PROGRAM
Keep members longer with a strong billing system that enhances your customer experience. Our billing experts will help you spot and recover missed payments quickly, resolve financial disputes to preserve relationships, prevent member cancellations, and increase member loyalty and renewals. Our delinquency management program includes:
- Outbound calls
- Automated calls that connect to an interactive voice response phone payment system and live agents
- Late payment email notices
- Late payment text reminders
REAL-TIME REPORTING
Know exactly how much student tuition is collected at any time.
EMAIL MARKETING & COMMUNICATION
Perfect for special offer announcements, lead follow-up, membership renewal, appointment reminders, and more.
MEMBER PORTAL
Members can shop products online, manage their account, stream recorded classes, share social posts, and more.
ONLINE SIGN-UP & RENEWAL
Have students quickly activate or renew a membership online.
TEXT MESSAGING
Send mass text messages to students and leads to strengthen communication, enrollment, and retention.
MARKETPLACE
Sell gear, apparel, memberships, and more in the Member Portal Marketplace.
MOBILE APP
Integrated with member management software
The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.
People Matter Most
Everything we do is guided by these core values:
People First
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
Flexible Solutions To Fit Your Needs
Real People Support — Always
With us, you’ll always get a live person by phone, email, or chat. Real people that are happy to help support you and your business.
Service-Obsessed
Delivering knock-your-socks-off, exceptional service each and every day is at the heart of everything we do.
Positive & Passionate
We’re passionate about delivering solutions that give you the time-savings and freedom you deserve.
Our Customers
Say It Best
trusted by membership businesses for 30 years
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
