FITNESS CENTER SOFTWARE

Complete software that handles everything from lead follow-up and scheduling to billing and payment collection

TOP FEATURES FOR YOUR FITNESS CENTER

Do more in less time
  • Integrated Billing
  • Scheduling and Booking
  • Lead Management
  • Delinquency Management
Recover up to 19% more revenue for your gym

INTEGRATED BILLING SYSTEM — PROVEN TO WORK

Don’t let payments stand between you and your members. With our integrated billing and payment processing, you get a proven system with a team of experts that work on your behalf to professionally collect payments and manage membership agreements.

On average, fitness businesses recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.

  • In-house professional call center
  • Delinquency management program
  • Full contract administration
  • Real-time reporting
Keep classes full

FITNESS CENTER SCHEDULING. EASY FOR MEMBERS. EASY FOR YOU.

From personal training sessions to group classes, whatever class type and schedule, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your website and in the member app.

  • ICapacity controls allow you to easily manage class size
  • Waitlists drive demand and keep classes full
  • Automated email and text reminders reduce no-shows
Turn leads into members

LEAD FOLLOW-UP & MANAGEMENT

All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.

The follow-up is immediate and effectively moves the lead toward a trial or intro class.

  • Online lead capture forms
  • Done-for-you templates
  • Automated workflows
  • Sales management tools
Safe, secure, contactless

QUICK CHECK-IN WITH MEMBER APP

Fast, safe contactless check-in drives instant, real-time reporting. Attendance is tracked for you, so you can focus on greeting your members and building relationships.

  • Members scan the barcode upon check-in or check-in ahead of time on their phone
  • Push notifications, announcements, and social media integration amplify member engagement and retention
  • On-screen messages let members know about new classes and membership renewals
  • Built-in notifications and alerts
INSTANT SCHEDULE UPDATING

Fast and simple

Need to make a schedule change? Make it once; changes are automatically pushed to your gym’s website and member app.

EMAIL MARKETING & COMMUNICATION

Keep members engaged & informed

Perfect for special announcements, lead follow-up, membership renewal, appointment reminders, and more.

MEMBER PORTAL

Everything in one spot

Members can shop products online, manage their account, stream recorded classes, share social posts, and more.

REPORTING

Insights for smart decision-making

Manage like a pro with detailed reports on finances, enrollment, and attendance.

TEXT MESSAGING

SMS marketing made easy

Send mass text messages to members and leads to strengthen communication, enrollment, and retention.

MARKETPLACE

Integrated online store

Sell gear, apparel, memberships, and more in the Member Portal Marketplace.

MEMBERASSIST

MOBILE APP

Integrated with member management software

The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.

MemberAssist-App-1-1

AT OUR CORE, WE'RE HERE FOR YOU

We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:

PEOPLE FIRST

Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.

POSITIVE & PASSIONATE

We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.

SERVICE-OBSESSED

Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.

LIVE PERSON SUPPORT — ALWAYS

With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.

FLEXIBLE TO FIT YOUR NEEDS

All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.

OUR CLIENTS SAY IT BEST

Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities

TRUSTED BY MEMBERSHIP BUSINESSES FOR 30 YEARS

Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.

SIMPLE, BUSINESS-GROWING SOLUTIONS

Fit your business to thrive

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