Recovering just 1 monthly payment of $125 results in $1,500 in extra annual revenue
RELIABLE CASH FLOW TO FUND GROWTH
With our proprietary payment system and team of billing experts in place, schools recover up to 19% more revenue than when using software.
It’s proven that personal outreach is more effective for collecting payments than automation alone. And, because members respond more positively to one-on-one communication, you’ll enjoy improved retention month after month.
Skip the awkward conversations about payments
BETTER, STRONGER STUDENT-TEACHER RELATIONSHIPS
Our team of billing experts are trained to listen to your members’ concerns, to help them understand your policies, and to resolve payment problems quickly and calmly.
Don’t let collecting payments sabotage your student-teacher relationships. Instead, focus on being the leader, mentor, and martial arts teacher you were meant to be.
Greater growth from within
MORE RENEWALS & REFERRALS
In addition to improving relationships, billing services help you eliminate a significant source of unwanted member cancellations: credit card declines. We keep an eye on soon-to-expire credit cards and follow up on declined payments to keep members active for longer.
Our professional, people-first customer service leads to stronger member satisfaction which leads to more referrals and growth for your business.
Gain financial peace of mind
BETTER FINANCIAL MANAGEMENT
Feel more confident than ever about your financial future. As a Member Solutions’ billing client, you’ll enjoy 19% more revenue and lower delinquency rates than businesses that rely solely on billing software alone.
You’ll be amazed by how quickly partnering with a billing company will improve your bottom line.
Get your funds — fast!
Choose from monthly, weekly, or daily funding. You’ll always have access to your money when you need it.
FLEXIBLE SERVICING OPTIONS
Get only what you need
Full-service billing management? Software? Both? Choose what’s right for your business with mix-and-match, customizable servicing options.
REAL-TIME BILLING & REPORTING
Never in the dark
You’ll always know where your money’s at — and how much has been collected up to the minute.
Accounts according to YOUR terms
Our team manages your member contracts, renewals, freeze requests, and more according to your terms and policies.
100% FUNDING ACCURACY
On time. Like clockwork.
Rest assured you’ll receive payment of collected funds on your funding date on time, every time.
FLEXIBLE MEMBER BILLING
Choose what works for your students
Bill your students when and how you’d like. Our flexible system allows you to receive recurring payments, reconcile, and manage payments at any frequency.
MARTIAL ARTS SOFTWARE
Integrated with full-service member billing
Operate your school at peak efficiency with Member Manager software and our full-service member billing solution. The software and proprietary payment system work together to increase collections and revenue capture. Enter your membership agreements once into the software and that information flows to our full-service billing solution. Data syncs daily to ensure all account and contract activity is up to date.
AT OUR CORE, WE’RE HERE FOR YOU.
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
POSITIVE & PASSIONATE
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
LIVE PERSON SUPPORT — ALWAYS
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
FLEXIBLE TO FIT YOUR NEEDS
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
OUR CLIENTS SAY IT BEST
Thousands of business leaders have partnered with Member Solutions to make it easier to grow and manage their member communities.
Owner of East Coast Martial Arts Institute
“I started with Member Solutions with no students… and was able to grow my business exponentially. In all my years of searching, I haven’t found another company that does even half the job of Member Solutions.”
Vallejos Taekwondo Academy
“Great service for the past 25 plus years.”
Zahand’s Martial Arts
“Since I’ve been a client of Member Solutions, my business has quadrupled! You have to be with a good billing company like Member Solutions. They take care of your business for you, so you don’t have to do it yourself.”
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