FITNESS CENTER SOFTWARE
Complete software that handles everything from lead follow-up and scheduling to billing and payment collection
TOP FEATURES FOR YOUR
FITNESS CENTER
Do more in less time
Recover up to 19% more revenue for your gym
INTEGRATED BILLING SYSTEM — PROVEN TO WORK
Don’t let payments stand between you and your members. With our integrated billing and payment processing, you get a proven system with a team of experts that work on your behalf to professionally collect payments and manage membership agreements.
On average, fitness businesses recover up to 19% more revenue and experience significantly lower past-due accounts with our billing team in place.
- In-house professional call center
- Delinquency management program
- Full contract administration
- Real-time reporting
Keep classes full
FITNESS CENTER SCHEDULING. EASY FOR MEMBERS. EASY FOR YOU.
From personal training sessions to group classes, whatever class type and schedule, it’s easy to create and instant! Make a change in the software and it’s automatically reflected on your website and in the member app.
- Capacity controls allow you to easily manage class size
- Waitlists drive demand and keep classes full
- Automated email and text reminders reduce no-shows
Turn leads into members
LEAD FOLLOW-UP & MANAGEMENT
All the follow-up, done for you! As soon as a lead enters the software, a workflow is activated. Leads automatically receive follow-up text messages, email communications, or a mix of both (your choice!) set at pre-determined times by you.
The follow-up is immediate and effectively moves the lead toward a trial or intro class.
- Online lead capture forms
- Done-for-you templates
- Automated workflows
- Sales management tools
Safe, secure, contactless
QUICK CHECK-IN WITH MEMBER APP
Fast, safe contactless check-in drives instant, real-time reporting. Attendance is tracked for you, so you can focus on greeting your members and building relationships.
- Members scan the barcode upon check-in or check-in ahead of time on their phone
- Push notifications, announcements, and social media integration amplify member engagement and retention
- On-screen messages let members know about new classes and membership renewals
- Built-in notifications and alerts
INSTANT SCHEDULE
UPDATING
Need to make a schedule change? Make it once; changes are automatically pushed to your gym’s website and member app.
MEMBER PORTAL
Members can shop products online, manage their account, stream recorded classes, share social posts, and more.
REPORTING
Manage like a pro with detailed reports on finances, enrollment, and attendance.
EMAIL MARKETING & COMMUNICATION
Perfect for special offer announcements, lead follow-up, membership renewal, appointment reminders, and more.
TEXT MESSAGING
Send mass text messages to students and leads to strengthen communication, enrollment, and retention.
MARKETPLACE
Sell gear, apparel, memberships, and more in the Member Portal Marketplace.
MOBILE APP
Integrated with member management software
The MemberAssist app comes loaded with engagement-boosting tools to strengthen connection and retention. Features include: in-app notifications for special offers and events, social media integration, photo galleries, integrated class booking, mobile membership card, and more.
AT OUR CORE, WE'RE HERE FOR YOU
We want you to spend your time being the role model, coach, and instructor that you are meant to be. That’s why everything we do is guided by these core values:
People First
Since our start in 1991, this founding principle drives all we do – from product development to service delivery. Put people first; success will follow.
Flexible To Fit In Your Needs
All businesses are unique. Our products can be tailored to you and your business needs. No cookie cutter approach here.
Live Person Support — Always
With us, you always get live person support by phone, email, or chat. Real people that are happy to help. Real people when you need them.
Service-Obsessed
Exceptional service is at the heart of everything we do. No cutting corners. No bare-minimum. It’s above-and-beyond, friendly, helpful service — for you and your members.
Positive & Passionate
We’re passionate about delivering effective member management solutions that give you the time-savings and freedom you deserve — so you can teach more, train more, do-whatever-inspires-you more.
Our Customers
Say It Best
trusted by membership businesses for 30 years
Thousands of membership-based businesses rely on Member Solutions to simplify the management of their growing businesses.
