Author: Mary-Margaret Bennett

How do I find help with Member Solutions fast? Looking for a quick answer about

What makes a billing policy both protective and trust-building?  Your billing policy should do two

When should you talk to members about billing policies?  Most gym owners wait until there’s a billing

What do members expect when their payment fails?  Here’s the question most gym owners never

How do you write a professional payment reminder without sounding harsh?  First, let’s take a

What billing mistake causes the most member cancellations?  You know what’s worse than members canceling?  Members

Why does membership billing feel so awkward for membership business owners? Let’s be honest: sending a