Mobile apps can dramatically increase member retention and revenue for fitness businesses. By strengthening member loyalty, you reduce attrition and differentiate your facility from competitors. Apps provide additional marketing tools to help you promote events and special offers. Integration with your fitness center software enables cardless check-in and mobile schedules. In this webinar, you’ll get… Read More »
04/26/2017
Branding, Websites, UX, & SEO: Use What We Learned to Benefit Your Business
Navigating the rebranding process and launching a completely new, optimized website wasn’t easy. But it gave the Member Solutions team valuable insight into the kind of planning, techniques, and development required. To help you out, we asked our marketing department, “What did you learn from our recent rebrand and the launch of our new site?”… Read More »
04/07/2017
Bold Vision, Bold Behavior: A Success Formula for Selling Martial Arts Memberships
You offer your students a bold vision of possibilities in both physical empowerment and inner strength. You teach students to boldly try new best practices. On the mat, you subscribe to the formula: bold vision through bold behavior. Do you bring the same approach to your business development—identifying prospective students and enrolling them in your… Read More »
04/06/2017
Everybody’s Business: Understanding, Recognizing, & Responding to Bullying
Many of us have heard others say that bullying is “just a fact of life” or “no big deal” or “you are not alone!” Too often, people do not take bullying seriously until the sad and sometimes scary stories are revealed; like the mass retribution shootings we are seeing more frequently across North America. Or… Read More »
04/05/2017
5 Sales Email Mistakes That Are Costing You Gym Members
A lead fills out a form on your website for more information on one of your Fitness programs. You need to follow up. That includes sending follow-up emails. But with literally hundreds of gym sales emails in a lead’s email inbox, how can you make it so that your email doesn’t get deleted as… Read More »
16 Student Retention Tips & Tools for Your Martial Arts Kids Classes
Client Question: Could you provide some in-the-classroom student retention tips that work for your school? At Combined Martial Arts Academy, we implement several techniques and tools within our Kids Martial Arts programs. The student retention tips I’ll provide here are used within our Little Dragons Program (3 to 6 year-olds) and in our Beginners… Read More »
4 Ways to Build Solid Customer Relationships in Your Fitness Business
Are you focusing as much energy on your current members as you are with your new ones? Building member relationships is a super important part of business success. Having engaged, happy customers not only helps make your business more successful, but it also makes your job worth going to every day. When you… Read More »
Killer Customer Service: 5 Quick Tips for Your Fitness Business
Upon entering a sushi or Japanese restaurant, you may be greeted by the chefs with the expression, Irasshaimase, which means Welcome, please come in. It is one of the reasons I love going out for sushi, and I eat a lot of it. Whether you’re a personal trainer, a fitness club operator, or a yoga… Read More »