We Handle Your Billing. All of It.
Payment recovery, agreements, invoicing, and a dedicated team — so you never have to think about billing again. Since 1991.
15 minutes. No pitch. We'll show you what you're losing.
Most billing companies give you software and wish you luck. We give you a team. Everything below is handled by real people — not automated emails.
Payment Recovery That Actually Works
When a payment fails, most software sends an email. We do everything else.
Same Day
Payment flagged & decline code analyzed
There are 87 different reasons a card can decline. We read the code and know exactly what to do next.
Day 1–3
Card updater services & bank contact
We check if the card was reissued, contact the bank directly, and try backup payment methods — before your customer even knows there's an issue.
Day 3–7
Professional outreach to your customer
A real person calls your customer — professionally and respectfully. Not a robocall. Not an aggressive collections notice. We protect your relationship.
Ongoing
Chargeback disputes, paperwork, and follow-through
If needed, we dispute chargebacks directly with the bank — phone calls, faxed forms, whatever it takes. We follow up every billing cycle until it's resolved.
With billing software alone? You get an automated email. Maybe a text. The rest is on you.
of failed payments recovered that software alone misses
recovered per month for a typical 200-customer business
recovered per year — money you'd otherwise lose
Free assessment. We'll show you the exact number.
"Since I've been a client of Member Solutions, my business has quadrupled! They take care of your business for you."
Larry Zahand, Zahand's Martial Arts
A Dedicated Billing Team — Not a Call Center
We're billing specialists who've handled recurring payments for 35 years. We know how your business operates. We handle the calls you don't want to make.
Your billing team handles all of this — and more:
Agreements & Contracts
Digital contracts, e-signatures, automated renewals. No more paper. No more missed renewal dates. Legal and valid across all 50 states.
- E-signatures on any device — tablet, phone, desktop
- Automatic renewal tracking and notices
- Cloud storage — every agreement accessible anytime
- Upgrades, downgrades, and freezes handled by your team
Billing & Payments Platform
Automated invoicing, real-time tracking, and a dashboard that shows you everything. The platform is the cockpit — our team is the pilot.
- Automated invoicing and payment tracking
- Credit cards, ACH, and bank drafts — PCI-compliant
- Revenue reporting and retention trends
- Customer self-service portal for payments and info
Who We Work With
We started in martial arts. We grew into fitness. Now we handle billing for any business where payments recur and relationships matter.
Business Owners Who Made the Switch
Since I've been a client of Member Solutions, my business has quadrupled! They take care of your business for you.
Member Solutions is the best! Their billing services have made running our school so much easier. The staff is always responsive and professional.
I use Member Solutions because it has helped my school to grow. It has helped me to save time, and concentrate on teaching and growing my students.
Frequently Asked Questions
What types of businesses do you work with?
Any business with recurring payments. We started with martial arts schools and fitness studios — and we still serve over 11,000 of them. But our largest clients include healthcare clinics, real estate brokerages, and service companies. If you bill monthly and lose sleep over failed payments, we can help.
How is this different from billing software?
Billing software sends an email when a payment fails and shows you a dashboard. We do everything else: call the bank, dispute the chargeback, fax the paperwork, follow up with your customer, and get the money back. That's the difference between software and a service.
What does your team actually do when a payment fails?
First, we read the decline code to understand why it failed — there are 87 different reasons a card can decline. Then we use card updater services, contact the bank directly, reach out to your customer professionally, and if needed, dispute the chargeback with paperwork. We follow up every cycle until it's resolved.
How much does this cost?
Plans start at $99/month (annual) or $199/month (monthly), with a 2.9% per-transaction fee. No setup fees. No long-term contract. Cancel anytime. Most businesses recover the cost in the first month.
How long does setup take?
Most businesses are fully transitioned in 1–2 weeks. Your account manager imports your data, sets up billing cycles, and runs both systems in parallel until you're confident. Your customers won't notice a thing.
Are your contracts legally valid?
Yes. We've managed membership and service agreements for 35 years across all 50 states. Our digital contracts use legally binding e-signatures and are stored securely in the cloud — accessible anytime.
What payment methods do you support?
Credit cards, debit cards, ACH transfers, and bank drafts. Your customers can pay however they prefer. All processing is PCI-compliant.
Will my customers notice the switch?
No. We handle the migration behind the scenes. Your customers keep paying the same way — they just get a better experience when something goes wrong, because a real person follows up instead of an automated email.
Do I get a real person to talk to?
You get a dedicated account manager. Not a chatbot. Not a ticket system. A real person who knows your business and picks up the phone. They review your account monthly and flag anything that needs attention.
What if I need to change an agreement after it's signed?
Upgrades, downgrades, freezes, cancellations — your team handles all of it. No chasing down customers for new signatures on minor changes.
See What Your Billing Is Costing You
15-minute call. No pitch. We'll show you exactly how much revenue you're leaving on the table — and what it would look like if someone else handled billing for you.
Starting at $99/month. No setup fees. No long-term contract. Cancel anytime.