You Know You Didn't Start Your Business to Chase Payments We're not just an app. We're your billing team. Since 1991. Our clients recover 19% more revenue from their delinquent accounts. That's money you're already owed. We go get it. 15-minute free call. No sales pitch. Just your numbers.
You've Been Told Software Is Enough. It's Not.
We've been doing this for 35 years. We've seen every billing platform come and go. Here's what they don't tell you.
What "Billing Software" Does
- Sends an automated email when a payment fails
- Sends a text reminder to update a card
- Shows you a dashboard of who owes you money
- You still handle the rest
"That's not billing. That's a to-do list with notifications."
What Member Solutions Does
- Calls your customers professionally when payments fail
- Contacts the bank directly to dispute chargebacks
- Faxes forms, files paperwork, and follows up until it's resolved
- You run your business. We handle all of it.
That's the difference between software and a service.
The cost of doing nothing: The average business loses $2,000–$5,000 every month to failed payments they never even notice.
Here's How Easy It Is
No six-month onboarding. No training your staff on new software. One call, and the billing headaches stop.
Get a Free Assessment
We look at your business, your billing, and your numbers. In 15 minutes, you'll know exactly how much revenue you're leaving on the table.
We Set Up Everything
We migrate your data, agreements, and payment info. Your customers won't notice a thing. Most businesses are live in 1-2 weeks.
You Do Your Thing. We Handle Billing.
From that day forward, your billing is our problem. Failed payments, expired cards, awkward conversations — we handle all of it.
15 minutes. We'll show you exactly what you're losing.
No commitment. No credit card. Cancel anytime.
"We were live in 10 days. Our members didn't even notice the switch."
Thomas Todd, Championship Martial Arts
What We Take Off Your Plate
A full-service billing team backed by a modern platform. Everything below is included.
Revenue Recovery
Our team calls members, contacts banks, disputes chargebacks, and tracks down every dollar. Not automated emails — real people doing real recovery work.
Your Dedicated Billing Team
Billing specialists, collections professionals, and account managers who handle the calls you don't want to make. From martial arts schools to medical clinics — if you bill monthly, we know your world.
Membership Agreements
Digital contracts, e-signatures, and automated renewals. No more paper. No more missed renewals. We set it up and manage it for you.
Billing & Payments Platform
Real-time dashboard, automated invoicing, member portal, attendance tracking, and everything you'd expect from a modern platform. The cockpit is yours — the pilot is us.
When a Payment Fails, Here's What Happens
While you're running your business, this is what your billing team is doing behind the scenes.
Same Day
Payment flagged & first outreach sent
Friendly reminder via email and text — no pressure, just a heads up.
Day 3
Personal phone call from our team
A real person calls your customer, professionally and respectfully. Not a robocall.
Day 7
Alternate payment methods attempted
We try backup cards, ACH, and work with the customer to find a solution.
Ongoing
Bank disputes, paperwork, and follow-through
If needed, we dispute chargebacks directly with the bank — phone calls, faxed forms, whatever it takes.
With billing software alone? You get step 1. Maybe. The rest is on you.
Ready to stop being the billing department?
We'll tell you how much revenue your business can recover.
Who We Work With
We started in martial arts. We grew into fitness. Now we handle billing for any business where payments recur and relationships matter.
Martial Arts Schools
Taekwondo, BJJ, Karate, MMA — 11,000+ schools served.
Fitness Studios & Gyms
CrossFit, yoga, personal training, boutique fitness.
Health Clinics
Med spas, chiropractic, dental plans, dermatology.
Specialty Shops
Cigar clubs, wine subscriptions, coffee, meal kits.
Trades
HVAC, roofing, plumbing, solar — payment plans & maintenance memberships.
Service Businesses
Pest control, lawn care, cleaning, recycling, pool service.
Gun Ranges
Memberships, lane queueing, check-in, ammo subscriptions.
Your Business
Bill monthly? We can help. Talk to us.
Business Owners Who Made the Switch
"They recovered payments I had completely written off. I didn't even know that money was recoverable."
Joshua Lopez
Business Owner · via Trustpilot
Since I've been a client of Member Solutions, my business has quadrupled! You have to be with a good billing company like Member Solutions. They take care of your business for you.
I use Member Solutions because it has helped my school to grow. It has helped me to save time, and concentrate on teaching and growing my students.
I would absolutely recommend Member Solutions to all martial arts and fitness studios out there. You'll get peace of mind knowing that the financial end of your business is being taken care of.
Security & Trust
Your Members’ Payment Data Is in Safe Hands
We’ve handled sensitive billing data since 1991. Here’s how we protect it — and yours.
PCI-DSS Level 1
The highest level of PCI compliance there is — the same tier the largest payment processors hold. Independently certified by a PCI-registered assessor and listed on Visa’s Global Registry of Validated Service Providers.
A Proprietary, PCI-Compliant Platform
Your members’ card and bank data is managed and stored on our own PCI-compliant payment platform — audited with recurring network scans, penetration testing, and full policy review.
This Website Never Touches Your Card
Our site collects no payment card numbers at all — setup happens by phone with our team. The marketing site is out of PCI scope by design, so there’s no card data here to put at risk.
Enterprise Firewall & Encryption
All traffic is protected over HTTPS behind an enterprise web application firewall (Imperva) with DDoS and bot mitigation at the edge. Form submissions pass through layered spam and abuse defenses.
Privacy, Spelled Out
A detailed privacy policy covering CCPA/CPRA, 17 additional U.S. state laws, GDPR, and PIPEDA — every data processor named. We don’t sell or share your information, and we run no advertising trackers.
35 Years of Handling It
Since 1991 we’ve managed billing for 11,000+ businesses. Protecting payment data isn’t a feature we bolted on — it’s the business we’ve been in for three and a half decades.
PCI-DSS Level 1 is the highest of the four PCI compliance levels. Validation is performed by a Qualified Security Assessor registered with the PCI Security Standards Council; Member Solutions is listed on Visa’s Global Registry of PCI-DSS Validated Service Providers.
Questions Business Owners Ask Us
Straight answers about how we work, what it costs, and what changes when you hand billing to a real team.
How is Member Solutions different from billing software?
What does it cost?
How does payment recovery work?
How long does it take to get started?
What kinds of businesses do you work with?
Do I have to switch my software?
Every Month You Wait Is Revenue You Lose
The average business loses $2,000–$5,000 every month to failed payments. That's $24,000–$60,000 a year walking out the door. A 15-minute call could change that.
Starting at $99/month. Free setup when you start within 30 days. Cancel anytime.
15-min call. No pitch. We'll tell you if it's not a fit.