We’re excited to say that we just launched the new Event Manager Dashboard! For anyone who is unfamiliar with Event Manager, it is a simple, powerful online event registration tool that is well loved by summer camp organizers, martial arts school owners, and more. Among the praise we’ve received about Event Manager, we heard many voices in our strong client community asking for a more modern approach to their favorite event registration software.
Hence the Event Manager Dashboard was born.
We’re fortunate to be a part of a community who values growth and communication. The Event Manager Dashboard release is our way of responding to the data-driven advancements in online registration; but more importantly, being the best we can for our clients.
So what can an event organizer, camp director, or martial arts school owner do with Event Manager—and the new Dashboard—to get more event revenue?
1) Email past participants about upcoming events.
Maximize your output by using resources you already have to build the relationships you want. Email is a simple, direct way use the information stored in Event Manager to connect past participants with upcoming events. Keeping in contact creates brand awareness and loyalty among your target audience. Don’t feel pressured to design fancy emails; writing text in line with your brand voice is effective and personal. Include events that are both similar and different to what they’ve done before. Offer a mix of consistency and variety to increase the likelihood of continued participation.
2) Use the click-through event revenue reports and review event performance quickly with interactive graphs.
Revenue isn’t just great to have; it’s another data point to measure the popularity of what you offer scaled to the size of your events. If you have a non-profit business or camp, your budget is influenced by how much you raise through fundraising, and fundraising affects how you allocate your resources throughout the year. For for-profit businesses, revenue is likely your primary metric for success. In either case, revenue results can determine whether you continue, discontinue, or change an event.
In Event Manager, choose a period within the date dropdown to see quickly what key metrics look like over time. The Registrations by Form pie chart is a great way to review the past year to identify your most successful events.
3) Replicate forms from popular events.
Make event planning easy by re-introducing successful events. It’s a great way to cultivate brand loyalty in your participants. Don’t put unnecessary pressure on yourself to create something new every time; if you’ve built a following for an event, keep it going.
To take the next step, make great events even better. Adjust events based on feedback from loyal participants. You can also use feedback to bring on new events that are targeted to your audience’s preferences. Find your participants’ favorite events in Event Manager’s Recent Forms list, or make a new form.
4) Create simple event registration forms. Use follow-up emails to include additional information.
Best practice for event registration is to keep forms simple so you don’t overwhelm registrants, causing them to abandon the form. Don’t overuse dropdowns. Limit options using dependent fields. Complex forms lead to fewer decisions and a lower completion rate.
Think about designing your form based on the essential information that you and your registrants need to know. If you have a form that works, replicate the format in Event Manager for all your events. Follow up through email to provide or request additional information based on what they selected.
5) Use Dashboard as a continuous part of event planning.
Remember, data is good for you. Keep an eye on metrics in Dashboard to know what you’ve been doing well and what to adjust for your next event. Use what you learn to improve your overall event-planning strategy.
Not already a user and want to see more? Take a tour with us!