Member Solutions Platform Tour
Take a look under the hood at everything our platform and dedicated billing team handles for you: members, payments, recovery, and reporting.
What You'll See When You Log In
Click through the live dashboard below. Starting at $99/month.
Want to see YOUR numbers loading into this exact dashboard? In 15 minutes, we'll show you where.
15-minute call. No sales pitch. Just numbers.
The platform is the cockpit. Our team is the pilot.
You? You run your business. Everything you see above is managed by your dedicated billing team.
What Our Team Handles, Step by Step
Each scenario shows you what happens in the platform, and what our team does behind the scenes for you.
Your Tuesday Morning Dashboard
It's 7 AM. You open your laptop before classes start. Here's what you see: every member, every payment, every flag, at a glance.
Your Tuesday Morning Dashboard
It's 7 AM. You open your laptop before classes start. Here's what you see: every member, every payment, every flag, at a glance.
Log in
Open your dashboard in your browser. No app to install
Scan your numbers
Active members, revenue collected, and flags all on one screen
Check follow-ups
See which members your billing team is already handling
Get back to work
Everything is handled. Go run your business.
Behind the scenes
While you're scanning this dashboard, your billing team has already followed up on 3 failed payments from last week and recovered $1,200 before you even logged in.
When a Card Declines
A member's payment fails. See how the system flags it, and what our team does next to recover the money, step by step.
When a Card Declines
A member's payment fails. See how the system flags it, and what our team does next to recover the money, step by step.
Payment fails
System detects the declined card automatically
Your team steps in
Billing specialist contacts the bank directly, not the member
Paperwork filed
Chargeback disputed, forms faxed, records updated
Money recovered
Payment collected. You never had an awkward conversation.
Behind the scenes
Your billing specialist has already called the bank, disputed the chargeback, and filed the paperwork. You didn't even know the payment failed.
A New Member Walks In
Someone signs up after their first class. See how enrollment, contracts, and first payment all happen in minutes, all digital, no paper.
A New Member Walks In
Someone signs up after their first class. See how enrollment, contracts, and first payment all happen in minutes, all digital, no paper.
Create member profile
Name, contact info, and program. Takes 60 seconds
Digital contract
Member signs on a tablet or phone. No paper. No scanning.
First payment processed
Card on file, first payment collected right there
Autopilot from here
Every future billing cycle, renewal, and follow-up is handled for you
Behind the scenes
From this moment, our team handles every future payment, renewal, and follow-up so you can just focus on teaching a great class.
Your Numbers at a Glance
Revenue collected, payments recovered, member retention trends: the reports that show you exactly where your money is going.
Your Numbers at a Glance
Revenue collected, payments recovered, member retention trends: the reports that show you exactly where your money is going.
Monthly summary
Total collected, recovered, and outstanding on one screen
Retention trends
See which months members drop and why
Recovery breakdown
How much your billing team saved you this month
Account manager review
Your rep flags anything unusual before you even look
Behind the scenes
These aren't just numbers on a screen. Your account manager reviews these reports monthly and flags anything that needs attention before you even ask.
Ready to see your own numbers? Get a free billing assessment →
A dashboard designed for you
Peter Malik Uses This Same Platform for 185 Students
Peter bought a struggling martial arts school in Palo Alto in 2007 with 30 students. World Martial Arts has over 185 today. He logs into the same dashboard you just saw for billing visibility and hold and freeze management, while our billing team handles the rest.
Read Peter's story →Our Team Is Ready to Run This For You
The platform is just the beginning. In 15 minutes, we'll show you exactly where revenue is slipping through the cracks in your billing right now.
15-minute call. No pitch. We'll tell you if it's not a fit.
How Our Team Treats Your Members
When we call your members about billing, we treat them with care. Here's what they say.
Great service
"Initially I didn't have a good experience but one of Member Solutions' representative caught wind and went well out of his way to make sure I was taken care of."
Joshua Lopez
Pleasant and took time to understand the issue
"Pleasant and took time to understand the issue while keeping me informed."
Valued Customer
Had a good experience with them
"Had a good experience with them. I had no problems or issues with them."
Emily Hale
What Business Owners Ask After Seeing the Platform
Do I need to install anything?
No. The platform is entirely web-based. Open your browser, log in, and everything is there. Works on any device.
Can my front desk staff use this?
Absolutely. The dashboard is designed for non-technical users. Most front desk teams are comfortable within a day, and our team handles the complex billing work behind the scenes.
How long does it take to learn?
Most business owners are comfortable in the first week. But here's the thing: you don't need to master it. Our team runs the billing side for you. You just use the dashboard to check in when you want to.
What if I need help?
You have a dedicated account manager. Not a chatbot. Not a ticket system. A real person who knows your business and picks up the phone.
What happens to my current billing setup when I switch?
We handle the migration for you. Your account manager imports your data, sets up your billing cycles, and runs both systems in parallel until you're confident. Most businesses are fully transitioned in 1–2 weeks.
You've Seen the Platform. Now Let Our Team Run It for You.
In 15 minutes, we'll look at your business and show you exactly where revenue is slipping through the cracks.
Free setup included. No long-term contract. Cancel anytime.
15-min call. No pitch. Just your numbers.