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Elevating the Member Experience & Online Sales through Member Portal Enhancements

Introduction Major Enhancements Coming to the Martial Arts Member Portal What’s in “Store”? Promo Codes & Payment Online Enrollment & Renewal Tools Coming Soon to the Martial Arts Member Portal Elevating the Member Experience & Online Sales through Member Portal Enhancements Think back to Fall of 2019, and…Woah, the way you do business certainly has […]

5 Ways to Proactively Prevent Late Member Payments

Introduction 1. Review the Expiring Credit Cards Report on a monthly basis 2. Automate recurring member payments 3. Send the Automated Invoice Email one week prior to payment due date 4. Establish a clear collections process from the get-go about late member payments 5. When all else fails, delegate to an expert It pays to […]

Strengthen the Financial Health of Your Studio with Delinquency Management Text Service

Introduction Enter: Member Solutions Delinquency Management Text Service Why a text service? Who sends the text messages? How does the delinquency management text service work? Are the text messages personalized? How much does the delinquency management text service cost? Am I a premium full-service billing client? How do I enable this text service? What steps […]

[Webinar] Turn Membership Obstacles into Opportunities

Introduction Turn Membership Obstacles into Opportunities | July 23 | 12:30 pm ET What’s Onward & Upward All About? Missed previous installments? [Webinar] Turn Membership Obstacles into Opportunities As local governments begin to lift lockdowns, and more businesses reopen, a lot of unanswered questions remain for studios. How do you get your existing members comfortable […]

[Webinar] Special Event Ideas to Ignite Member Engagement

Introduction [Webinar] Special Event Ideas to Ignite Member Engagement You’ve heard it before: The more engaged members are, the more loyal they become. The more loyal members are, the longer they’ll stay. But now … Now the stakes are higher. Member retention has never been more important than it is today for your business. As […]

1 Easy & Effective Way to Deliver Value to Members on a Recurring Basis

Introduction A Quick Win Using Something You Already Have to Increase Martial Arts Member Value Adding Video to Your Member Portal to Increase Martial Arts Member Value After the Upload Final Words About Martial Arts Member Value 1 Easy & Effective Way to Deliver Value to Members on a Recurring Basis Remember March 2020? Firstly, […]

[Webinar] Getting Back to In-Person Training & Filling Classes Effortlessly

Introduction [Webinar] Getting Back to In-Person Training & Filling Classes Effortlessly If the COVID-19 crisis has taught us anything, it’s this: The businesses that determinedly adapt to new ways of operating are the businesses that will advance successfully through a pandemic or whatever comes their way. In other words, now is the time. As you […]

Managing Martial Arts Classes: 3 Tools to Support Your New Coronavirus Safety Measures

Introduction 1. Class Capacity 2. Waitlists 3. Contactless Check-In Managing Martial Arts Classes: 3 Tools to Support Your New Coronavirus Safety Measures If you’re getting ready to resume in-person training, your head is likely spinning with questions like: Will I be able to maintain smaller class sizes? How will I make the process as simple as […]

Transitioning to In-Person Classes: Member Communication Tips + Email Templates

Introduction One word of caution: be specific in your communications. Keep virtual learning going! Last but not least, err on the side of over-communicating. Transitioning to In-Person Classes: Member Communication Tips + Email Templates Whether you’re beginning to resume in-person training, or your reopening is weeks away, frequent communication with your members on what to […]