all retention
The First 30 Days: What Keeps a New Member
Most member churn is decided long before renewal ever comes up. Here's exactly what needs to happen in a new member's first 30 days to keep them engaged.
M
Mary-Margaret Bennett
Membership Software
33 articles
all retention
How to Handle a Membership Freeze Request
Handling a membership freeze request well protects revenue and brings members back. Here's how to respond, set a real return date, and actually get them back on active billing.
M
Mary-Margaret Bennett
all ai
AI Prompts Martial Arts Owners Use Weekly
The specific, copy-paste AI prompts martial arts school owners actually reach for weekly, for parent emails, social captions, and tough conversations.
M
Mary-Margaret Bennett
all enrollment
Get Schools Referring Students This Fall
Parents ask teachers before they ever Google anything. Here's how martial arts schools build local school referrals before September enrollment hits.
M
Mary-Margaret Bennett
all membership-software
Why Nobody Opens Your School's Emails
Most martial arts school and gym emails get ignored right at the subject line, and it shows up directly in your open rate. Here's what actually gets members to open them, and how to fix it fast.
M
Mary-Margaret Bennett
all event-registration
The Event Mistake Costing You Students
A packed open house or tournament means nothing if nobody captures leads or follows up. These are the event planning mistakes that turn a big turnout into zero new enrollments.
M
Mary-Margaret Bennett
all membership-software
Best Martial Arts School Software (2026)
An honest 2026 comparison of martial arts school software, ranking 7 platforms on the question most roundups skip: what happens when a payment fails?
M
Mary-Margaret Bennett
all retention
What Keeps Members for Years, Not Months
Retention gimmicks like challenges and promos only go so far. Here's what actually keeps martial arts school and gym members for life.
M
Mary-Margaret Bennett
all membership-software
Best Mindbody Alternative for Martial Arts
Martial arts schools switching from Mindbody cite pricing, locked-in processing, and slow cancellations. Here's the pattern, and what a good switch looks like.
M
Mary-Margaret Bennett
all pricing
Why Members Push Back on Price Increases
Learn why martial arts school and gym members resist price increases, and the specific timing and framing changes that actually reduce pushback.
M
Mary-Margaret Bennett
all membership-software
Newsletter Content Ideas Members Read
Most martial arts school newsletters are just event announcements, and members stop opening them. These newsletter content ideas give you a monthly mix members actually read.
M
Mary-Margaret Bennett
all membership-software
Buying a Martial Arts School: Member Data
Acquiring a martial arts school or gym? Learn what happens to member and billing data during the handoff, and how to protect the members you're paying for.
M
Mary-Margaret Bennett
all retention
Why Discounts Don't Stop Cancellations
Discounts rarely fix why martial arts schools lose members. See the real reasons behind cancellations and how to audit discounts before the next one.
M
Mary-Margaret Bennett
all managed-billing
7 Signs You Need Martial Arts Billing Help
Billing software works fine until it doesn't. Here are 7 signs your martial arts school has outgrown DIY billing and needs a service that handles follow-up too.
M
Mary-Margaret Bennett
all managed-billing
Manual Billing Costs at Martial Arts Schools
Run this admin time audit to calculate what manual billing really costs your martial arts school each month, in hours and dollars, then see what to fix.
M
Mary-Margaret Bennett
all managed-billing
Failed Payments at Martial Arts Schools
Failed payments don't have to mean an awkward front-desk talk in front of parents and their kids. Get scripts and systems to handle declines with confidence.
M
Mary-Margaret Bennett
all membership-software
Martial Arts Contracts vs. Month-to-Month
Long-term contracts or month-to-month billing? An honest look at both sides of the martial arts membership debate, with a real example from Easton BJJ.
M
Mary-Margaret Bennett
all membership-software
Selling Contracts at Martial Arts Schools
Learn how to sell martial arts school membership contracts without sounding pushy. Practical scripts, objection handling, and closing tips included.
M
Mary-Margaret Bennett
all managed-billing
Martial Arts Family Billing Checklist
Family billing errors quietly drain martial arts school revenue. Use this 2-minute demo test and 10-point checklist before you sign a contract.
M
Mary-Margaret Bennett
all managed-billing
How to Build Stronger Memberships in 2026
Learn how to build stronger memberships in 2026 through smarter pricing, clearer value communication, and better member experience systems.
M
Mary-Margaret Bennett
membership-software news
Interview: Michael Brandt on Gym Success
In this interview, Mary-Margaret sits down with Michael to explore the vision, process, and innovation shaping the future of Member Manager.
M
Mary-Margaret Bennett
all membership-software
2026 Membership Industry Trends
We gathered the top 2026 membership-based industry trends so you don’t have to. Explore what they mean for your studio.
M
Mary-Margaret Bennett
managed-billing membership-software
AWS Outage: What Gym Owners Need to Know
Discover how the recent AWS outage affected Member Solutions and grab your outage checklist to keep your business running smoothly.
M
Mary-Margaret Bennett
membership-software
Invoice Automation Guide for Gym Owners
Full guide on invoice automation for membership businesses in 2026: benefits, examples, practical tips and implementation strategies.
C
Chris Fossenier
membership-software
10 Member Appreciation Ideas for 2026
Explore creative member appreciation ideas to boost loyalty, strengthen relationships, and make your members feel truly valued.
C
Chris Fossenier
membership-software
15 Membership Business Ideas
15 membership business ideas with real startup costs, margins, and billing advice. From fitness studios to coaching to subscription boxes — practical playbooks for recurring revenue.
C
Chris Fossenier
membership-software
12 Membership Incentive Ideas
Discounts aren't incentives — they're margin killers. 12 membership incentive ideas that actually boost engagement and retention. From 35 years of billing data.
C
Chris Fossenier
membership-software billing
Membership Pricing Strategy Guide
Most schools lose members over billing — not price. Here's how to build a membership pricing strategy that attracts the right members, keeps them longer, and doesn't fall apart when a credit card declines.
C
Chris Fossenier
managed-billing membership-software
Subscription vs. Membership: Which Model Actually Works
Subscription vs. membership: after 35 years managing 11,000+ schools and studios, here's the real difference and which model actually fits fitness businesses.
C
Chris Fossenier
all managed-billing
10 Ways to Increase Gym Revenue
Uncover effective methods to increase gym revenue. From optimizing pricing to improving operations, these strategies can maximize earnings.
V
Vanessa Gonyea
all managed-billing
4 Steps to a Genuine Membership Sales Pitch
A good sales process is less of an outright pitch and more of a dialogue that helps your prospect envision success with you.
A
Avery Leary
all membership-software
How to Use Trial Memberships in Martial Arts
The core of the trial membership martial arts discussion is attracting new people to your school while maintaining and demonstrating value.
A
Avery Leary
all membership-software
16 Student Retention Tips for Martial Arts Kids Classes
16 classroom-tested tips for keeping kids enrolled in your martial arts program, from age-specific classes to achievement systems that build loyalty.
T
Tyler Snyder