The Contract Conversation: How to Best Sell Contracts & Keep Members Longer
Duration: 60 minutes, including Q&A
You know that members on contracts stick around longer. The problem isn't knowing it, it's having the conversation without it feeling like a sales pitch. This webinar shows you how to bring up commitment naturally, and what to say when a member isn't ready to commit.
How to Sell Contracts and Keep Members Longer
- Why month-to-month members churn faster than members on a contract
- How to bring up contracts without it feeling like a sales pitch
- What to say when a member pushes back and isn't ready to commit
- Setting up contract terms inside Member Solutions
- Live Q&A with the Member Solutions product team
Every registrant gets free access to The Contract Conversation Cheat Sheet: word-for-word scripts for introducing contracts and handling every objection, from "we're not ready" to cancellation worries.
Presented by:
Michael Brandt
Member Solutions, Product Manager
Avery Leary
Member Solutions, Community & Events Strategy
Isaac Mejia
Member Solutions, Implementation Specialist
Watch the full recording
Register for free to get instant access to the recording and The Contract Conversation Cheat Sheet.
Watch the RecordingFree. Includes The Contract Conversation Cheat Sheet.
Free Retention Resources for Gyms and Martial Arts Schools
Contract Communication Cheat Sheet
Word-for-word scripts for bringing up commitment without it feeling like a sales pitch.
Billing Conversation Kit
Pre-payment reminders, payment failure scripts, and conversation guides for every billing scenario.
The Complete Member Retention Playbook
Proven retention strategies from 35 years of billing data across 11,000+ schools.