Free guide

Discount Audit Checklist

An easy guide to reviewing your discount strategy so your pricing stays strong and your value stays clear. Use this checklist anytime you're evaluating a past promotion or considering a new offer. It walks you through measuring what actually happened, not just what felt like it worked.

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The 10-step audit:

Start with what you offered: document the exact offer, duration, visibility, and positioning
Measure conversions clearly: did it attract your ideal members, or just more members?
Compare discounted vs. full-price members: check attendance, engagement, upgrades, and freeze requests
Evaluate ARPM impact: determine if discounted members are weakening your perceived value
Analyze failed payment trends: discounted cohorts often show more billing friction
Study retention and lifetime value: the true cost of discounting is often in the LTV gap
Match results to your goal: did the outcome match the intention?
Break down discount type performance: percent-off vs. dollar-off vs. value-added bonuses
Look for deal dependency: are prospects waiting for discounts instead of signing up?
Final decision: keep, adjust, or retire: framework for deciding what to do next
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FAQ

Before You Download

When should I use this checklist?
Anytime you're evaluating a past promotion or considering a new one. It walks you through measuring what actually happened, not just what felt like it worked.
What does it measure beyond conversions?
Discounted vs. full-price member attendance and engagement, ARPM impact, failed payment trends, and retention and lifetime value, the numbers that show the true cost of discounting.

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