Why Community Service Matters for Martial Arts Schools

community service volunteers in circle, black & white

Through contributing and giving back, we are able to continue to grow our martial arts business. As a byproduct of serving our community, we also have the ability to maximize the exposure of our school.

Since opening our school in 1994, we have been actively involved in our community and remain heavily connected to several local organizations. By doing so, we have developed a reputation of being a reliable business and one that many organizations call on often for support.

Here are 3 ways we are involved in our community:

1. Chamber of Commerce

Through business to business networking, we are able to build relationships that help create opportunities to market our school. This is also a great way to maximize brand recognition within your community. Other local businesses will begin to refer you to their customers and friends.

2. Donate to Schools

We are always looking for opportunities to donate to school auctions, raffles and award ceremonies. These donations can be used for school fundraisers or as incentives for various school programs. By donating and giving first, you may also create the opportunity to speak in the classrooms.

3. Local Sports Organizations

Sponsoring youth athletic leagues, teams or clubs can be a great way to show your community support and introduce you to a brand new audience. Many youth organizations host opening and or closing ceremonies and tournaments, which may provide an opportunity to set up a booth, distribute marketing materials, and more.

“From what we get, we can make a living; what we give, however, makes a life.”

-Winston Churchill

By getting more involved with your community, you will not only create a positive impact on those you serve, you will also build a solid reputation with local residents and fellow business owners.

About the author: Jason Flame is a 7th Degree Black Belt in American Tang Soo Do and owner of Tang Soo Do University in Moorpark, CA. He has also served as a MAIA Elite consultant since 2010. Jason is an active member of his community and serves on the Board of Directors for several local organizations. As an active community member, he attributes the success of his business to understanding the importance of giving back to those in his community.

Use Direct Mail To Win Back Lost Prospects

Direct mail leaves behind a sour aftertaste in the age of digital marketing. Email takes the spotlight, and to its credit, works when done well. When email isn’t done well, your martial arts school can lose money on lost prospects. We define “lost prospects” in this article as interested people who failed to follow up with you or chose another school instead of yours. Direct mail is your winback solution.

Direct mail may not be as intuitive as email, but it’s a low-cost marketing trick that has a high ROI and consumer brand recall. Member Solutions, in partnership with martial arts industry expert Erik Charles Russell, has created the Pink Eraser-Invisible Close Method to help you recover the revenue that many schools never see.

What is the Pink Eraser-Invisible Close Method?

For its wordy name, the Pink Eraser Method is simple. The Pink Eraser Method combines sending a winback letter to the prospect with a pink eraser enclosed on the premise of helping them “erase the mistake” of not joining your martial arts school. It borrows the eraser concept from Dan S. Kennedy, a renowned marketing expert with 33 years’ experience who has written several books on topics like direct mail.

Because of the nature of the technique, you aren’t competing with the digital swamp that is most likely your lost prospect’s inbox. The weight and shape of the eraser gives the prospect a reason to investigate the envelope and to read the winback letter. You create an opportunity for a new business relationship through a low-risk situation.

How to use the Pink Eraser-Invisible Close Method

Materials You Need

  • Pink eraser
  • Member Solutions’ Prospect Winback Letter
  • A padded envelope

The only rule you must follow.

Use the Pink Eraser Method as a last attempt at making a sale. Do not include it in your everyday sales process. Keep the effectiveness of this technique by using it with people who have disappeared after a trial or short-term promotion for your martial arts classes. Need help with refining your sales process? Our member management software can help.

Step 1) The Pink Eraser Winback Mailer

Insert a pink eraser of your choice and the Winback Letter into a padded envelope. Send your direct mail package to your lost prospect. The weight of the eraser gets your prospects to open the envelope out of pure curiosity. Once opened, the introduction of the Winback Letter starts as,

“Anyone can plainly see…

I have enclosed a BIG eraser for BIG mistakes
because I think you’ve made one.”

The rest of the letter talks to the reader in a way that’s relatable (a low-barrier entry to a relationship). For example:

“I get it. You didn’t become a member because, for one reason or another, you felt like signing up on the spot would be a mistake. Maybe your fear is due to your past experience signing up for a membership that you never used. If you not becoming a member is in any way related to this, I want to help with that.”

It also is peppered with incentives like a free one month (30-day) membership and three bonuses of your choosing. It may sound formulaic, but the combination of emotional appeals with cool, free stuff works.

Step 2) The Invisible Close Method

The Invisible Close Method (ICM), as coined by Erik Charles Russell, allows you to close a sale without asking a prospect to make an immediate decision. Having time to build a relationship with the person and to demonstrate the value of your services often sells itself. Money then becomes an investment instead of an expense.

Ask to store credit card information in your member management software when your prospect returns to your martial arts school to redeem his or her free 30 days and free gifts. Tell your prospect that before the 30-day mark, she/he can decide to leave at any point with no charge.

The ICM sale happens near the conclusion of the 30 days. Talk with enthusiasm to your prospect about the progress he/she has made. Say that you want to see him/her continue that progress. If you have shown the value of your martial arts school, you’ll have an eager new student.

Make Direct Mail Work for You

The impact of direct mail can expand to other areas of marketing, like increasing awareness about your school, promoting summer specials, or engaging your current students. However, direct mail, like all forms of marketing, should be evaluated based on your needs and its effectiveness. One medium, like email, may be more effective for one martial arts school but direct mail and community networking may be more effective for another.

Although it may feel archaic, we recommend using direct mail, regardless of what’s trendy. If you’re looking for more martial arts marketing tips, Member Solutions can help!

Download your Member Solutions Winback Letter here to convert more prospects.

Free your schedule to build the relationships that fuel your martial arts school. Learn how Billing Manager gets you away from repetitive paperwork today.

5-Step Guerrilla Marketing for Martial Arts Schools

Need summer conversions at your martial arts school? Try guerilla marketing. We assure you it has nothing to do with bringing an actual gorilla along with your demo team. While that would be impressive…we don’t recommend it.

Guerilla marketing is a catchy turn-of-phrase that describes marketing techniques that stray from the traditional methods you may know—direct mail, radio, print ads, and even today’s digital marketing—to get maximum exposure and impact. Examples include putting underwear on a statue, branding public spaces (with permission, of course), and vending machines creating awareness about areas without clean drinking water.

During the summer, martial arts schools typically experience a shift in enrollment. Parents are less interested in enrolling their kids in activities that they perceive as year-long activities and more interested in filling their summer with activities that can be enjoyed without disrupting summer vacation plans.

Creating your own guerrilla marketing strategy means that you don’t have to accept that summer gets slow. You can take actions that not only keep you afloat but give you more cash flow—if they’re done in a creative, thoughtful way that sets you up later for success.

As martial arts school owner and Member Solutions sales expert Rick Ellis says, there are specific ways you can market and network yourself (and by default, your school) that build rapport, reputation, and eventually, profit. Create your guerrilla marketing strategy with Rick’s 5-step plan.

1. Get a School Contact List

Market to local families with children within your desired age group as early as February. Get a list of mailing addresses for prospective students within your school district. There are a few ways you can do this:

  • Before Spring Break—Introduce yourself as a community leader to administrative offices. Communicate your intention to provide a safe, productive summer activity for kids and ask for a list of addresses. We promise it’s legal—under the Freedom of Information Act, you can request this information as a taxpayer. Expect to pay for the list of names you receive.
  • Starting the New School Year—If your local schools are not willing to give you addresses, avoid fighting it. Your reputation as a leader is more important. Instead, find out if your school district’s PTA distributes school phone books to students. Ask your martial arts students to bring in a copy of the phone book from each school. Reward the first child from each school who gives you the phone book with prizes like a free t-shirt, a free private lesson, or a raffle ticket into a larger prize drawing for an item like a game console.

2. Be Creative with Marketing Materials

Prepare marketing materials, like flyers and pencils, with your martial arts school name and phone number. Why flyers and pencils? You’ll be ready for any kind of situation—giving you the option to decide which is best for the moment. For example, schools may have rules about allowing you to pass out flyers but be perfectly fine with your passing out pencils (which they see as less aggressive in marketing intent). Because both are easy to give out to prospective students, you will never be unprepared.

3. Strengthen the Relationships You Have

Continue to build strong relationships with parents and current students. Your existing relationships with current students and their parents are your business’s stronghold. In fact, one great way to get in front of kids of your target age group is to name a “student of the week” during the peak sign-up season. Make the award lunch with an instructor. Winners can choose their favorite instructor at your school to eat with them in the cafeteria. Parents your program will be happy to advocate on your behalf to get this scheduled with administrators.


4. Network to Expand Your Connections

Offer to be “on call” anytime a teacher wants the day off. While demonstrations are a classic way to showcase the value of martial arts and your school, some academic institutions may be wary of allowing new visitors into their space. Take a different approach by connecting with P.E. teachers and others at the beginning of the school year. Introduce yourself as a community leader who specializes in personal development and martial arts. Offer yourself as a substitute teacher.

If you are able to set this up, don’t miss making this a memorable event! Invite other teachers in the school to watch your presentation. Bring your demo team to put on a big show.

Teach something that makes the adults in the school glad you came and feeling like you are a resource to them and the community (e.g. stranger awareness, bully defense, and courtesy). Ask for permission to send students home with your school’s flyer in place of getting paid. (If you’re approved to substitute but can’t give out flyers, this is where your branded pencils come in.)


5. Create Future Marketing Opportunities for Yourself

Don’t forget to invite yourself back next year (and schedule it right away!). At the end of an in-school visit, talk with teachers and administrators who said yes to your visit. Ask them if they were happy with what happened that day. Assuming you did a great job, and they say yes, ask if they would be open to setting up a repeat visit the same time next year.

If they say yes, book it right away on your calendar. Send everyone involved an invitation through email. Don’t wait until you get back to your school to do this—do it from your smartphone!


Remember, You Define Your Success

By creating a two- to four-week summer program available at a discounted price that includes a uniform, you can get families to fall in love with your school. Add in your 5-step guerrilla marketing plan now (with tweaks as needed for your needs), and you’ll convert new students by the end of summer.

11 Martial Arts Marketing Tips for Community Events

Looking for a great way to market your martial arts school to a new audience? Break free of your marketing routine by setting up booths at local community events. Festivals, fairs, picnics, and other celebrations are opportunities to share the values you teach on the mat with people who’ve never heard of your services. Sitting in your martial arts school, hoping new members will walk in is a recipe for disappointment. Instead, explore these 11 tips to market your business and attract new members at community events in your area.

11 Tips for Success at Community Events
1. Create an Event Calendar

Create a calendar that includes every community event in your area. Research events to secure invitations or reserve booths at each of them. Don’t be afraid to try new events. When you share what you love about martial arts with a new audience, who knows who you might inspire.

2. Network with the Host

Anytime I’m a guest at an event, I aim to delight my host and be invited back next year. To do this, I make sure my message fits the goals of the event. I promote literacy and reading when at a library sponsored event. I promote health and wellness when manning a booth at a health fair. Before you leave, ask the host if they received any feedback on your booth. If that feedback is positive, ask to come back next year.

3. Dress Appropriately for the Event

Plan to dress similarly to the other vendors and attendees at the event. If you’re attending a business expo, a dry cleaned pair of slacks and a dress shirt might be perfect. If you have a booth at a local summer festival, appearing in uniform might help attract attention. If you’re not sure, ask the event host how most people dressed last year.

4. Bring a Team

Having the right team at community events can help make attendees feel more comfortable visiting your booth. Try to include team members that your audience can identify with. If you are attending a festival aimed at children, consider having a junior team of 3-6 do a 1-minute demo once an hour to draw families and kids to your booth.

5. Stand & Be Seen

Booths are not for sitting! As often as possible, you should be out in front of your booth ready to engage those who walk by. Bring comfortable shoes and prepare for long days by assigning shifts to team members to make the most of your investment.

6. Teach at Your Booth

What do you really want to be known for in your community? The guy who can split a watermelon with a Kitana? Not me! I want everyone to know I’m the best teacher in town.

I find every opportunity to teach the same techniques, skills, and values we practice on the mat. Sometimes we teach how to kick or punch. Other times, when interacting with kids, we demonstrate the importance of making eye contact when speaking with an adult or how to scan their environment when in a place for the first time.

7. Bring Fun Martial Arts Gear

I always bring bag gloves and a water-filled punching bag to community events. If things get slow at my booth, I recruit a passersby to put on the gloves and give the bag a piece of their mind. I’ve met very few people in my life that don’t smile after hitting a bag.

Similarly, blocker bats are great for little ones. I let them hit me first and only reverse roles with parental approval and careful observation of the child’s demeanor. Take care not to make a timid child uncomfortable. If done properly, the experience opens the child’s eyes to a new experience and gets them excited about martial arts classes.

8. Draw a Prize Winner

Pick a prize everyone likes and can use. (I use VISA gift cards.) A $50 gift card or prize is a small investment to ensure that you get maximum participation.

In addition to the first prize, choose winners who will receive free services from your martial arts school, which as: free week or free month programs, self-defense class for an entire office, or martial arts birthday party.

Be sure to follow up with prize winners right away if you won’t be handing out prizes at your booth during the event.

9. Bring Memorable Giveaways

Flyers, business cards, and other marketing materials are required, but these don’t often leave a lasting impression. With your other promotional giveaways, aim to create a moment or experience that people will remember.

What do I mean? When I attend a women’s empowerment summit, everyone visits my booth is invited to learn a beginner escape. While they perform the escape, my staff takes a picture with a Polaroid instant camera (I found this camera on Amazon). The photo is placed in a cardboard picture frame with my logo and contact info printed on it. Our visitor now has a keepsake to show others or hang on a bulletin board. These photos have a way longer shelf life than our flyers and they only cost about $1 each with film and frame.

10. Be Who You Say You Are

Earlier, I encouraged you to try new events to find new potential members for your martial arts school. This recommendation comes with one condition: you should attend events that are a good fit for the services you offer, the values you hold, and the culture of your school.

While you shouldn’t be afraid to break the mold, you have to stay true to yourself. Make sure your values align with those of the community events you plan to attend. For instance, if your main priority is maintaining a healthy lifestyle, then health and fitness events are perfect for you. If, on the other hand, you focus on teaching life skills to children and young adults, family-oriented events may be best for you.

11. The Fortune is in the Follow Up

If you invest in promoting your martial arts school at community events, you should have a plan that provides return on your investment. Before you step foot in your booth, decide who will make follow-up calls, write phone scripts, and prepare emails to send. To ensure you follow this process, try setting up an automated lead follow-up process in your martial arts software.

What’s helped you market your martial arts school successfully at community events? Which community events work best for your business? Share your experience in the comments below.

Rick Ellis has 25+ years of experience in martial arts school ownership and consulting. His passion is helping school owners grow and increase retention through targeted staff training and systems integration.

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Boost Your Event Revenue with 5 Online Registration Tricks

We’re excited to say that we just launched the new Event Manager Dashboard! For anyone who is unfamiliar with Event Manager, it is a simple, powerful online event registration tool that is well loved by summer camp organizers, martial arts school owners, and more. Among the praise we’ve received about Event Manager, we heard many voices in our strong client community asking for a more modern approach to their favorite event registration software.

Hence the Event Manager Dashboard was born.

We’re fortunate to be a part of a community who values growth and communication. The Event Manager Dashboard release is our way of responding to the data-driven advancements in online registration; but more importantly, being the best we can for our clients.

So what can an event organizer, camp director, or martial arts school owner do with Event Manager—and the new Dashboard—to get more event revenue?

1) Email past participants about upcoming events.

Maximize your output by using resources you already have to build the relationships you want. Email is a simple, direct way use the information stored in Event Manager to connect past participants with upcoming events. Keeping in contact creates brand awareness and loyalty among your target audience. Don’t feel pressured to design fancy emails; writing text in line with your brand voice is effective and personal. Include events that are both similar and different to what they’ve done before. Offer a mix of consistency and variety to increase the likelihood of continued participation.

2) Use the click-through event revenue reports and review event performance quickly with interactive graphs.

Revenue isn’t just great to have; it’s another data point to measure the popularity of what you offer scaled to the size of your events. If you have a non-profit business or camp, your budget is influenced by how much you raise through fundraising, and fundraising affects how you allocate your resources throughout the year. For for-profit businesses, revenue is likely your primary metric for success. In either case, revenue results can determine whether you continue, discontinue, or change an event.

In Event Manager, choose a period within the date dropdown to see quickly what key metrics look like over time. The Registrations by Form pie chart is a great way to review the past year to identify your most successful events.

3) Replicate forms from popular events.

Make event planning easy by re-introducing successful events. It’s a great way to cultivate brand loyalty in your participants. Don’t put unnecessary pressure on yourself to create something new every time; if you’ve built a following for an event, keep it going.

To take the next step, make great events even better. Adjust events based on feedback from loyal participants. You can also use feedback to bring on new events that are targeted to your audience’s preferences. Find your participants’ favorite events in Event Manager’s Recent Forms list, or make a new form.

4) Create simple event registration forms. Use follow-up emails to include additional information.

Best practice for event registration is to keep forms simple so you don’t overwhelm registrants, causing them to abandon the form. Don’t overuse dropdowns. Limit options using dependent fields. Complex forms lead to fewer decisions and a lower completion rate.

Think about designing your form based on the essential information that you and your registrants need to know. If you have a form that works, replicate the format in Event Manager for all your events. Follow up through email to provide or request additional information based on what they selected.

5) Use Dashboard as a continuous part of event planning.

Remember, data is good for you. Keep an eye on metrics in Dashboard to know what you’ve been doing well and what to adjust for your next event. Use what you learn to improve your overall event-planning strategy.

Not already a user and want to see more? Take a tour with us!

3 Ways to Use Social Media Contests for Member Engagement

hand holding mobile device with social media icons

You may be sick of hearing how social media has a significant impact on your outreach, but having an online presence outside of your website is not negotiable for your business’s current member engagement and lead generation. Running social media platform-specific contests, in addition to sharing student highlights and news, gives prospects an easy way to get an insider’s glimpse.

Use these three social spaces for your contest campaigns.

1. Facebook: The Community Builder

The basics: Facebook should be the foundation of your social media strategy. As you know, the multi-faceted platform has capacities for public and private groups, invitations, messaging, and more. Because Facebook is a dynamic community space, it may take time to build an audience if you don’t already have one. On the other hand, this versatility makes Facebook the perfect environment for social media contests.

Keep that dynamic element in mind when designing a Facebook giveaway that meets your business’s goals. Avoid running a contest that is overly complex and deterring participants. Set a timeframe with rules for your contest and stick to it—no exceptions. Examples include:

  • photo caption contests,
  • page likes contests, and
  • post sharing contests.

Level up: Use paid posts and ads to reach a larger audience.

2. Twitter: Be the Buzz Through Mirco-Messaging

The basics: Twitter is a more competitive social space that needs timeliness, relevancy, and frequency for success. It can be difficult to reach an audience due to these factors, but if you have a strong base of followers, you’ll see results.

Giveaways are particularly easy due to retweets, or Twitter’s re-blogging feature. An easy example of a Twitter contest is:

  • The first five people to retweet will receive a prize of your choice (pick something that is relevant to your marketing goals).

Level up: Reach out to your friends, family, and professional connections for retweets and mentions. Paid Twitter ads also are an option.

3. Instagram: Interactive Photo Sharing

The basics: The fitness and martial arts industries have a strong presence on Instagram. The visual element and the more personable feel of the platform are great for persuasive messaging—which makes Instagram our favorite place for social media contests. Common contests on Instagram include:

  • photo captions and
  • having contestants tag friends in the comments section.

Level up: Use “non-designer” graphic design tools like Canva to create your own images. Make sure you brand everything you create with your gym’s or martial art school’s name in case someone shares what you post. Because paid posts on Facebook integrate with Instagram, you have the option to run any contest promotions concurrently on two platforms.

Already social savvy and want more strategy? Take it a step further into forum spaces like Reddit. Being a regular contributor to threads relating to your discipline will help you network with others for additional ideas.

[Webinar] 5 Ways to Boost Member Retention with a Mobile App

5 Ways to Boost Member Retention with a Mobile App

Tuesday, November 14, 2017 | 2:00 p.m. ET (11:00 a.m. PT)

The more engaged your members are, the more likely they are to stick to their fitness routine and with your business. Unfortunately, many fitness clubs struggle to maximize member retention. So how do you build stronger relationships that drive loyalty, member retention, and results? Our partner, MiGym, has worked with hundreds of fitness clubs to create personalized member app experiences. Clubs with mobile apps benefit from increased class attendance, strengthened relationships, lower attrition, and increased revenue. After reviewing results from clients, MiGym identified five ways that any fitness business—large or small—can use a mobile app to grow profits and improve member retention. In this webinar, you’ll learn the five ways fitness clubs can engage their member base through a custom mobile app. You’ll see a live demonstration of how you can use these techniques to cultivate stronger bonds with your members. You’ll learn how to:

  • Use push notifications and announcements during the holiday season and the New Year’s fitness rush
  • Increase member convenience through a simplified check-in and booking process
  • Gain a competitive advantage in 2018 by adding a mobile app to your business plan and marketing campaigns
  • And more!

Bonus: Attend the live webinar to get a sample holiday push notification and announcement to drive member retention, engagement, and revenue.

Meet Our Presenter

Hugh McEvoy, General Manager, MiGym

Hugh McEvoy has over nine years of experience providing software solutions to the fitness industry for member retention, marketing, and business management. As the General Manager at MiGym, Hugh partners with businesses of all sizes to conquer challenges and to achieve results.

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[Webinar] Sell Out Every Time: The Expert Event Guide for Martial Arts Schools

Sell Out Every Time: The Expert Guide for Martial Arts Schools

Thursday, September 28, 2017 | 2:00 p.m. ET (11:00 a.m. PT)

Are you tired of stress-filled planning and disappointing attendance numbers at your martial arts events?

The best martial arts events set themselves apart by combining precise planning, compelling marketing, and unique attendee experiences. In this workshop, three industry experts will provide a start-to-finish guide for event success.

We’ll cover:

  • How to overcome top challenges martial arts schools face when hosting events
  • How to sell out every event in under 5 days
  • Steps to create unique experiences to boost attendance
WORKSHOP AGENDA: MARTIAL ARTS EVENTS MADE EASY

Event Strategy: Jason Morgan, Co-Founder, Hyper Martial Arts

  • Top challenges martial arts schools face when hosting events
  • Success tips for filling martial arts camps and events
  • Create the unfair advantage over other activities in your community

Event Planning: Adam Kifer, President of Level Up Music & Level Up Action Kits

  • The perfect martial arts event planning system
  • Turn each event into an experience
  • How to sell out every event in under 5 days using scarcity and urgency

Event Registration: Sarah McGeehan, Sales Manager, Member Solutions

  • Create excitement and urgency with your registration page
  • Optimize forms to increase registrations for martial arts events
  • Boost attendance by personalizing the experience
MEET OUR PRESENTERS

Jason Morgan, Co-Founder, Hyper Martial Arts

Jason is the co-founder of Hyper Martial Arts, an action-lifestyle brand that supports curriculum and media for the top martial arts schools and athletes worldwide. Starting his first martial arts school at 17 years-old, Jason quickly became recognized as one of the most successful and innovative instructors in the American Taekwondo Association. He is committed to elevating the level of recognition for martial arts athletes and developing high-level marketing and media campaigns to support the industry.

Adam Kifer, President of Level Up Music & Level Up Action Kits

Level Up Music and Level Up Action Kits are leaders in providing essential services to help martial arts school owners save time and to add a new layer of professionalism to their schools. A martial artist since age three, Adam has worked his way through the industry as an instructor, program director, and chief instructor. His experience led to the development of Level Up Action Kits, an innovative service that has helped more than 1000 martial arts schools improve how they run a Parents Night Out. Adam’s expertise in audio production, sound design, and the music business led to the launching of Level Up Music, a service that streams clean music mixes to martial arts schools and fitness centers across the country. Adam continues to innovate to make a positive impact in the martial arts industry.

Sarah McGeehan, Sales Manager, Member Solutions

With extensive experience in customer service, support, and sales, Sarah is a true jack-of-all-trades. She is highly knowledgeable about connecting businesses with their ideal solution. Sarah draws from her own experience planning community fundraisers to help event planners, business owners, and camp directors create optimized online registration forms that drive attendance for their events.

WEBINAR PARTNERS
Hyper Martial Arts Level Up Logo

Hyper Martial Arts

Hyper Martial Arts is an action-lifestyle brand that supports curriculum and media for the top martial arts schools and athletes worldwide.

Level Up Action Kits & Level Up Music

Level Up Action Kits is an innovative service that has helped
over 1000 martial arts schools improve how they run a Parents
Night Out. Level Up Music is a clean music streaming service
for martial arts schools and fitness centers.

Member Solutions

Member Solutions provides the complete software solution for martial arts and fitness businesses. The product suite includes membership software, managed billing services, and event registration.

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Webinar: 10 Add-Ons to Increase Event Revenue

If you’re only offering registrants the ability to sign up for your event, you’re selling yourself, quite literally, short. Why? Registrants actually want options to make additional purchases made available through your events. Discover how to incorporate 10 event add-ons from Sarah McGeehan, our Client Success Expert, in this must-see webinar.

About Sarah McGeehan: Having held almost every position at Member Solutions, she knows the entire client experience inside-out. Sarah is a true jack-of-all-trades who is highly knowledgeable about connecting businesses with their ideal solution.

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Guest Post: The Health of Your Gym

Guest Post: The Health of Your Gym

Warning: This is going to be a hard read if you’re eating.

It’s a bit ironic that facilities for our health can pose bacterial harm if not properly cleaned. Although places like gyms are not number one on the list of highly germ populated public locations, they can be one of the most common areas to contract bacteria.

Nobody wants to think about all these microscopic germs and particles that coexist among us, but to have a healthy fitness center inside and out, you must be properly equipped with both the knowledge, products and —oh your facility is well cleaned? Excellent! Now, how much do you spread that information around? It’s very well worth turning a quick spotlight on the cleanliness of your facility. Especially when the USA ranks number 28 out of the 188 healthiest nations despite being one of the most health data indulgent countries in the world.

So it wouldn’t be such a bad idea to remind the public you care about the shape of your gym right? Right! Here’s how to take advantage of a hygienic presence.

Provide Easy Access For Sanitation

You sneeze and there’s no tissue in sight. Here’s a worse situation. You sneeze into a tissue and there’s no trash container nearby! Avoid these minor inconveniences by providing disposable soaps, hand wipes or nonalcoholic hand sanitizers and easily accessible waste bins throughout your facility so your clients don’t have to interrupt their workout for long. They don’t have to be every two feet but a good presence of complementary products will give members a good impression of cleanliness in association with your business identity.

Establish With Your Members That You Have a Cleaning Schedule

Whenever that time for the full scrub overhaul of your facility comes around—that’s the chance to show off your results. Take a picture of your pristine facility and post it online. You could even incorporate fitness into the mix because who say’s scrubbing an entire building isn’t a workout? Or that just the act of cleaning is the only sign of a healthy gym?

Share pictures of upgrades, new installations, or even a photo of yourself arriving early! Fresh products, an active mind, and up to date materials express not just a business but a business owner who knows when to make the right decision.

Signs & Reminders

One of the most common of contagions caught at facilities of mobility is skin infection. (Gross I know, but stay with me.) The reasons for these skin infections are due to the unfortunate contact with deposits of leftover sweat on shared exercise equipment and or materials. (How are you doing? Good! We’re going get through this!) The best way this can be avoided is reminders such as: “Always Wash Hands After A Workout”, “Shower after A Swim Please” and “Remember Scandals On While Showering”.

Have any of these signs in your gym? Personalize them a bit, maybe station yourself in front of it for a quick selfie on social media. The more human involvement the better. Just no sweat!

Show That You’re a Good Example

The image of the business owner and staff is everything. Clean clothes, clean hair, etc. We’re not suggesting to have your staff share their selfies all over your social media but rather to have them included within photos of otherwise stagnant objects. Set up a new flyer? Have one of your staff smiling on the side or even holding the sign. There are numerous ways to apply human engagement and interactions to health and safety measures.

One way to ensure you have someone on the floor making it happen is by setting a reminder in our fitness center software. Set up a task for the staff member of your choice so there’s no confusion on whose job it is to post selfies with the clients!

Author: Claire Scro, Marketing Specialist.

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