The Member Solutions Blog

Practical guides on billing, payment recovery, pricing strategy, and member retention — from 35 years of helping martial arts schools and fitness studios get paid.

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189 articles

Monthly payment calendar with funding disbursement dates highlighted for 2027
managed-billing news

2027 Month-End Funding Disbursement Schedule

View the 2027 Month-End Funding Disbursement Schedule from Member Solutions. Find disbursement dates to plan your financial timeline throughout 2027.

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Mary-Margaret Bennett

The Back-to-School Enrollment Playbook - Member Solutions
all enrollment

Back-to-School Enrollment Playbook

Running a back-to-school promotion? Here's the 4-week system: landing page, enrollment form, follow-up emails, and UTM tracking, with templates.

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Mary-Margaret Bennett

Why Your Back-to-School Promo Falls Flat - Member Solutions
all enrollment

Why Back-to-School Promos Flop

Most martial arts school back-to-school promotions don't convert. Here are the three most common reasons, and what to do differently this year.

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Mary-Margaret Bennett

New member checking in at a martial arts school front desk - Member Solutions
all retention

The First 30 Days: What Keeps a New Member

Most member churn is decided long before renewal ever comes up. Here's exactly what needs to happen in a new member's first 30 days to keep them engaged.

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Mary-Margaret Bennett

Martial arts school owner reviewing a membership freeze request - Member Solutions
all retention

How to Handle a Membership Freeze Request

Handling a membership freeze request well protects revenue and brings members back. Here's how to respond, set a real return date, and actually get them back on active billing.

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Mary-Margaret Bennett

Martial arts school owner using AI prompts on a laptop between classes - Member Solutions
all ai

AI Prompts Martial Arts Owners Use Weekly

The specific, copy-paste AI prompts martial arts school owners actually reach for weekly, for parent emails, social captions, and tough conversations.

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Mary-Margaret Bennett

Martial arts instructor talking with a teacher outside a local school - Member Solutions
all enrollment

Get Schools Referring Students This Fall

Parents ask teachers before they ever Google anything. Here's how martial arts schools build local school referrals before September enrollment hits.

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Mary-Margaret Bennett

A martial arts school owner reviewing email open rates on a laptop at the front desk
all membership-software

Why Nobody Opens Your School's Emails

Most martial arts school and gym emails get ignored right at the subject line, and it shows up directly in your open rate. Here's what actually gets members to open them, and how to fix it fast.

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Mary-Margaret Bennett

Stop Losing Revenue to Failed Payments

Our team recovers the revenue that billing software misses. Find out how much you're leaving on the table.